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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.2
394 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 394 reviews

October 07, 2024

Very helpful, quick process and professional! I will recommend others to visit this dealership. The team worked efficiently to get the job done. More

by wjordanhomes
Recommend Dealer
Yes
Employees Worked With
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Sarami
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Oct 09, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your fantastic review! We're thrilled to hear that you found our team at Diamond Buick GMC Palmdale to be helpful and professional. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you and your friends in the future! Sincerely, The Diamond Buick GMC Palmdale Team

October 03, 2024

Really disappointed that they do not offer Saturday service anymore. The weekend is the best time for me to service my vehicle. More

by ROSALINDLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 04, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your thoughts with us. We understand how important it is for our customers to have convenient service options, especially on weekends. While we currently do not offer Saturday service, we appreciate your feedback and will take it into consideration as we strive to improve our offerings at Diamond Buick GMC Palmdale. Please feel free to reach out if you have any questions or need assistance with your vehicle. Sincerely, The Diamond Buick GMC Palmdale Team

October 02, 2024

Shira (not sure how to spell her name) was awesome! I was out of town and she took care of getting my car repaired since my niece was helping with my car problem. Great job!! Thank you. More

by KARAELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shira (not sure if spelling)Service Dept
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Oct 04, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful feedback! We're thrilled to hear that Shira provided you with excellent service while you were out of town. At Diamond Buick GMC Palmdale, we strive to take care of our customers, and it sounds like Shira really exemplified that. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

October 01, 2024

Great service advisor- very professional and knowledgeable. Will be back for future repairs and service on my Denali. More

by lovepurple67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Oct 03, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your kind words! We’re thrilled to hear about your positive experience with our service advisor at Diamond Buick GMC Palmdale. We look forward to assisting you again with your Denali for future repairs and service. Don’t hesitate to reach out whenever you need us! Sincerely, The Diamond Buick GMC Palmdale Team

September 28, 2024

Problem wasn’t solve, car broke down 100 miles afterwards I’m not feeling safe driving a GMC More

by OFELIA.GANDARILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 30, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us. We understand that having your vehicle break down shortly after service is concerning, and your safety is our top priority at Diamond Buick GMC Palmdale. We appreciate your feedback and encourage you to contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we want to ensure that you feel safe in your vehicle. Sincerely, The Diamond Buick GMC Palmdale Team

September 27, 2024

Dropped off 2016 Chevy Suburban for engine light (cold start/rough idle). After more than a week they were unable to figure out or fix issue. Claimed a misfire of some sort. Rude service advisers, never c More

by ESPI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Limon
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Sep 30, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us. We understand how frustrating it must have been to deal with the engine issues on your 2016 Chevy Suburban and the lack of communication during the repair process. Your feedback is valuable, and we appreciate you bringing this to our attention. We strive to provide great service, and it seems we fell short in your case. If you would like to discuss this further, please feel free to reach out to Diamond Buick GMC Palmdale directly. We hope to improve and provide a better experience in the future. Sincerely, The Diamond Buick GMC Palmdale Team

September 26, 2024

Service was done. It took a long time, and I have not received my GMC rewards regarding my service as of today. More

by MONTY19552002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know any of these people
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Sep 27, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your feedback! We appreciate you choosing Diamond Buick GMC Palmdale for your service. We understand that your service took longer than expected and that you haven't received your GMC rewards yet. Your experience is important to us, and we encourage you to reach out to us directly so we can assist you further. Thank you again for sharing your thoughts! Sincerely, The Diamond Buick GMC Palmdale Team

September 26, 2024

Iris and her crew were amazing and helpful. They went above and beyond with getting my service done on my new truck. Highly recommend. More

by Victor Mendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez
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Sep 27, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for your kind words! We're thrilled to hear that Iris and her team provided you with exceptional service for your new truck at Diamond Buick GMC Palmdale. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

September 25, 2024

Francisco is great. Very attentive to our needs. He has good customer service. He explained everything thoroughly. More

by HGUTIERREZ661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco in service department.
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Sep 26, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us at Diamond Buick GMC Palmdale. Our team takes pride in providing attentive service and thorough explanations. We look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

September 25, 2024

Very friendly place to be been coming here for nine years it’s always the same. They’re all friendly people. More

by LADYBARBER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
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Sep 26, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for your kind words! We truly appreciate your loyalty over the past nine years and are thrilled to hear that you've consistently had a positive experience with us at Diamond Buick GMC Palmdale. Our team is dedicated to providing friendly service, and it’s wonderful to know that it shows. We look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

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