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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.2
391 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 392 reviews

October 22, 2024

PHILIP SALAS GOES OUT OF HIS WAY TO HELP, HE IS GREAT, FOLLOW UPS, KEEPS US UPDATE. More

by SELIN.DABOUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PHILIP SALAS
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Oct 24, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Philip at Diamond Buick GMC Palmdale. Our team takes pride in providing excellent customer service, and it's great to know Philip went out of his way to assist you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

October 19, 2024

Responsive to Customer concerns. Revealed source of customer’s concern along with aging part deterioration. Offered viable solutions More

by C3731
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Oct 22, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your fantastic review! We greatly appreciate your positive feedback about our responsiveness to customer concerns and our ability to provide viable solutions at Diamond Buick GMC Palmdale. It's our goal to ensure all our customers feel heard and supported. We look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

October 15, 2024

Good serives good customer service good speed of serives and employees where very friendly and would use service again More

by RALEJL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marroquin ;Irasema
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Oct 17, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced good service and friendly staff during your visit to Diamond Buick GMC Palmdale. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

October 14, 2024

Pleasant and courteous. They call you and let you know when your car is ready. More

by PATTYGRAUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Oct 16, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We're glad to hear that you had a pleasant experience with us at Diamond Buick GMC Palmdale. Our team strives to provide courteous service and timely updates, and it’s great to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

October 11, 2024

It was the best experience at this dealership I’ve ever had. Shira was so sweet and great at her job! It was done quickly. They were great! More

by dmiles3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Shira 5 stars
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Oct 14, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful feedback! We're thrilled to hear you had the best experience at Diamond Buick GMC Palmdale. It's fantastic that Shira made a positive impact during your visit and that everything was done quickly. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

October 09, 2024

My service tech is the best Shira did a great job helping me with all the different repairs and got me out within days More

by Xman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shira
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Oct 10, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that Shira provided you with excellent service and that your repairs were completed promptly. At Diamond Buick GMC Palmdale, we strive to ensure every customer has a great experience. We look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

October 08, 2024

I have service done on my car September 3, 2024. I have some concerns the service was rendered but my problem I don’t feel was resolved you they retract my car a couple of times they said they also More

by MONTY19552002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure who management is
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Oct 09, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

We acknowledge your review and are currently looking into the events you’ve detailed.

October 07, 2024

Very helpful, quick process and professional! I will recommend others to visit this dealership. The team worked efficiently to get the job done. More

by wjordanhomes
Recommend Dealer
Yes
Employees Worked With
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Sarami
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Oct 09, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your fantastic review! We're thrilled to hear that you found our team at Diamond Buick GMC Palmdale to be helpful and professional. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you and your friends in the future! Sincerely, The Diamond Buick GMC Palmdale Team

October 03, 2024

Really disappointed that they do not offer Saturday service anymore. The weekend is the best time for me to service my vehicle. More

by ROSALINDLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 04, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your thoughts with us. We understand how important it is for our customers to have convenient service options, especially on weekends. While we currently do not offer Saturday service, we appreciate your feedback and will take it into consideration as we strive to improve our offerings at Diamond Buick GMC Palmdale. Please feel free to reach out if you have any questions or need assistance with your vehicle. Sincerely, The Diamond Buick GMC Palmdale Team

October 02, 2024

Shira (not sure how to spell her name) was awesome! I was out of town and she took care of getting my car repaired since my niece was helping with my car problem. Great job!! Thank you. More

by KARAELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shira (not sure if spelling)Service Dept
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Oct 04, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful feedback! We're thrilled to hear that Shira provided you with excellent service while you were out of town. At Diamond Buick GMC Palmdale, we strive to take care of our customers, and it sounds like Shira really exemplified that. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

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