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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

4.2
406 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 406 reviews

July 30, 2024

All persons were very helpful and assisted in every way to make this deal acceptable to all parties More

by yarddog8th
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Mkhitaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betty
Jul 30, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale! We're thrilled to hear that our team provided you with excellent assistance and made the deal acceptable for everyone involved. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to welcoming you back in the future! Sincerely, The Diamond Buick GMC Palmdale Team

July 30, 2024

The service department has always taken care of me at Diamond GMC. Emergencies, not having an appointment, my hectic schedule, doesn’t matter. They’ve gotten my vehicles into the shop and back to me fast More

by TOMGWALKER84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barrett Howle Service Department
Jul 30, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale for your vehicle needs! We truly appreciate your kind words about our service department's efficiency and dedication to providing excellent service, especially during hectic times. We are thrilled to have earned your trust, and we look forward to assisting you with any future vehicle needs. Drive safely! Sincerely, The Diamond Buick GMC Palmdale Team

July 30, 2024

Betty,! guided us through some hiccups and disappointments and was very kind and helpful. In the end, it all worked out and everybody was happy. She, Betty a More

by schatci
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betty
Jul 31, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your thoughtful feedback! We're glad to hear that Betty, along with Josh and David, were able to guide you through the challenges you experienced. Your satisfaction is important to us, and we appreciate your understanding. We also value your suggestion about providing refreshments, and we'll definitely consider that for the future to enhance our customer experience. We hope to see you again at Diamond Buick GMC Palmdale! Sincerely, The Diamond Buick GMC Palmdale Team

July 25, 2024

I love Diamond Buick GMC. It's close to home. I can get anything done there. and my service advisor was awesome! More

by VALRRICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Howle
Jul 25, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the fantastic 5-star review, Valrrico! We are delighted to hear about your positive experience at Diamond Buick GMC Palmdale. We're thrilled to have met your expectations with our convenient location and excellent service advisor. We look forward to welcoming you back for all your vehicle needs in the future. Drive safely! Sincerely, The Diamond Buick GMC Palmdale Team

July 25, 2024

Fast professional, very help full. no pressure sales pushing . Would highly recommend them and I will definitely be referring them. More

by chericandido
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin
Jul 26, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the glowing review! We are thrilled to hear about your positive experience at Diamond Buick GMC Palmdale. We pride ourselves on providing a professional and pressure-free environment for our customers. Your recommendation means a lot to us, and we appreciate you choosing us. We look forward to assisting you or your referrals in the future! Sincerely, The Diamond Buick GMC Palmdale Team

July 24, 2024

Bad customer service, poor communication, bad service no parts no good control on customer service More

by ARIANAINIQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juana López
Jul 24, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We aim to provide top-notch service to all our customers and take your comments seriously. Please contact us directly so we can address your concerns and improve your experience with us. Sincerely, The Diamond Buick GMC Palmdale Team

July 23, 2024

Really appreciated Phillip Salas. Great customer service! You need to work on integrating your Cadillac app appointment system with your in-store system so they correlate More

by t.guthrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
Jul 24, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the 5-star review! We're thrilled to hear about your positive experience with Phillip and the great customer service you received at Diamond Buick GMC Palmdale. Your feedback on integrating the Cadillac app appointment system is valuable, and we'll definitely look into aligning our systems better. We appreciate your business and hope to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

July 22, 2024

Thank you for servicing my Cadi. The oil change and tire rotation was done in an appropriate time. Everyone was kind and helpful. Thank you for your quality service. God bless you al More

by AUTMNBLUMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret, service manager
Jul 23, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your 5-star review! We're delighted to hear that you had an excellent experience with your oil change and tire rotation for your vehicle at Diamond Buick GMC Palmdale. Your kind words and acknowledgment of our quality service mean the world to us. We appreciate your business and look forward to assisting you again in the future. Drive safely! Sincerely, The Diamond Buick GMC Palmdale Team

July 21, 2024

I walk in the the dealer looking for a truck I was interested in. I was greeted with friendly salesmen that help me with my questions and the vehicle I wanted. Long story short they gave me a fantasti More

by Anthony Gomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Q Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Mkhitaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ladjevardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale, Anthony! We are thrilled to hear about your positive experience finding the truck you wanted and receiving fantastic pricing and financing. We strive to provide a smooth and efficient process, and we are glad it met your expectations. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely and enjoy your new truck! Sincerely, The Diamond Buick GMC Palmdale Team

July 20, 2024

Our service representative Philip Salas is so helpful and good at his job we appreciate him so much More

by AUNTIEELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip salas
Jul 22, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the great review! We're thrilled to hear that Philip provided you with excellent service. We truly value your feedback and look forward to assisting you again in the future. Safe travels! Sincerely, The Diamond Buick GMC Palmdale Team

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