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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.3
369 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 369 reviews

November 15, 2024

My representative was awesome, she was very helpful and friendly. Thanks for the great service! More

by LADYDECOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irasema Marroquin
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November 14, 2024

Sales staff is ok. But they don't follow through. I purchased my suv on 10/28 and my old loan isn't paid off. I was told it would be paid off by the fifth of november. More

by colleen.calloway10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moe did his best . Josh can be mean
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Nov 15, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, Colleen. We understand your concerns regarding the follow-through on your loan payoff and the condition of your new SUV, as well as your difficulties with communication. Your feedback is valued, and we recognize the importance of exceptional customer service at Diamond Buick GMC Palmdale. It's our goal to ensure that every customer feels valued beyond the sale. Thank you for bringing this to our attention, and we hope to improve your experience moving forward. Sincerely, The Diamond Buick GMC Palmdale Team

November 08, 2024

Service and representative went over and above to accommodate me. Outstanding, courteous and timely overall. More

by RIVERSONG37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irasema Marrroquin
Report | Print
Nov 11, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that our team at Diamond Buick GMC Palmdale went above and beyond to accommodate you. Your kind words about our service and representatives mean a lot to us. We look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

November 07, 2024

Employees And Managers were very nice people, and there was really good deals. However, the trucks were full of water stains. The first one I chose had lots of water stains, and when the dealership tried t More

by gmjanitorialservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua Sarami
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Nov 08, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the water stains on the trucks you encountered during your visits to Diamond Buick GMC Palmdale. While we're glad to hear that our employees and managers were friendly and that you found good deals, we understand how frustrating it must be to deal with those stains. Please reach out to us directly so we can address your concerns further and work towards a solution. Your satisfaction is important to us, and we want to ensure you have the best experience possible. Thank you again for your feedback. Sincerely, The Diamond Buick GMC Palmdale Team

November 03, 2024

Very good customer service. Whether it’s service or parts they attend you good. Nice. More

by OMAR.TRUJILLO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
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Nov 05, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We appreciate your kind words about our customer service at Diamond Buick GMC Palmdale. It’s great to hear that you had a positive experience with both our service and parts departments. We look forward to serving you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

October 24, 2024

Excellent service, Randy is a great salesman. Great experience with all aspects of purchasing my car. More

by sergioantonio0708
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy
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Oct 25, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience at Diamond Buick GMC Palmdale and that Randy provided great service during your car purchase. We appreciate your kind words and hope to assist you again in the future! Enjoy your new vehicle! Sincerely, The Diamond Buick GMC Palmdale Team

October 23, 2024

Service was great. Completed ahead of time. Philip took care of everything and was super helpful. More

by smitty5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philp
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Oct 25, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your kind words! We’re thrilled to hear that you had a great service experience at Diamond Buick GMC Palmdale and that Philip was able to assist you effectively. We appreciate your feedback and look forward to seeing you again for any future needs! Sincerely, The Diamond Buick GMC Palmdale Team

October 22, 2024

PHILIP SALAS GOES OUT OF HIS WAY TO HELP, HE IS GREAT, FOLLOW UPS, KEEPS US UPDATE. More

by SELIN.DABOUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PHILIP SALAS
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Oct 24, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Philip at Diamond Buick GMC Palmdale. Our team takes pride in providing excellent customer service, and it's great to know Philip went out of his way to assist you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

October 19, 2024

Responsive to Customer concerns. Revealed source of customer’s concern along with aging part deterioration. Offered viable solutions More

by C3731
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Oct 22, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your fantastic review! We greatly appreciate your positive feedback about our responsiveness to customer concerns and our ability to provide viable solutions at Diamond Buick GMC Palmdale. It's our goal to ensure all our customers feel heard and supported. We look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

October 15, 2024

Good serives good customer service good speed of serives and employees where very friendly and would use service again More

by RALEJL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marroquin ;Irasema
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Oct 17, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced good service and friendly staff during your visit to Diamond Buick GMC Palmdale. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

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