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Diamond Buick GMC Cadillac Palmdale
Palmdale, CA
391 Reviews
Our Commitment to You
CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM
Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 391 reviews
Verified Customer
December 19, 2024
All I’m going to tell you is that your customer service to me has been the worse. Every time I call my call gets hung up. I have been waiting 2 months for the extra set of keys and the floor mats that the to me has been the worse. Every time I call my call gets hung up. I have been waiting 2 months for the extra set of keys and the floor mats that the truck didn’t have when I purchased the truck. Every time I call no one can give me an answer on when will am I going to get the extra key or the floor mats. It is absolutely ridiculous, frustrating and unprofessional. More
by GUATLACON77
Employees Worked With
Jarred
December 17, 2024
The whole 8-9 hr process sucked! , I couknt get aproved with a good 709 credit score, and A excellent 5-6 years of perfect payment history, without a cosigner…which I think is predato , I couknt get aproved with a good 709 credit score, and A excellent 5-6 years of perfect payment history, without a cosigner…which I think is predatory considering the mark up price of this vehicle, furthermore this reeks of discrimination. Is it because im Black???? More
by NORBERT93550
December 16, 2024
very kind and professional but car was a disaster when received. Transmission put in. Drove well for 15 min and stopped to put gas in and car would not start received 5 different messages and had to tow received. Transmission put in. Drove well for 15 min and stopped to put gas in and car would not start received 5 different messages and had to tow it back to the shop. Geyying ready to drive cross country to new home in the winter and do not want to be stranded with 3 dogs or humans. Hope they can fix quickly and accurately and admit their mistakes. More
by TAMARAWYANT
Employees Worked With
Can not remember
December 15, 2024
Francisco is great! He is the only saving grace. There was duct tape under my hood on one of my hoses and I still never got an explanation as to why. Max said he would c He is the only saving grace. There was duct tape under my hood on one of my hoses and I still never got an explanation as to why. Max said he would call me personally and never did. Same with the General Manager Ray. They just don't care. Francisco apologized and always made me feel like he cared. Had my car in there for almost 2 months on and off and I understand cars can't get fixed but Max told me basically if they can't fix it I can't get smogged. So I'm on the hook for 12,000 for a car I can't smog? That just had duct tape on it??? Apparently it's fine to duct tape under someone's hood and just never give an explanation. It wasn't a little tape it was A LOT. I'll never go back. Got rid of the car and got a Toyota, which I highly recommend that dealership. More
by brittanydoddxo
Employees Worked With
Francisco, Max, Ray
December 15, 2024
Very good experience no pressure. Very thoughtful and knowledgeable courteous genuine. Need my extra key only got one Very thoughtful and knowledgeable courteous genuine. Need my extra key only got one More
by dbclarke
Employees Worked With
Forgot his name African. American great guy and a new person Baylir both very nice
December 14, 2024
Won't let you leave till maintenance payment received, don't even trust themselves awful..... How as a consumer am I supposed to trust..... Service advisor did her best.... With all the problems a small d don't even trust themselves awful..... How as a consumer am I supposed to trust..... Service advisor did her best.... With all the problems a small discount for all inconvenience there and to come would've been nice touch but when you're all about $$$$$ More
by jasonkiting
Employees Worked With
