Dewey Griffin Subaru

WINTER TIRES INSTALLED INCORRECTLY I have lost all confidence in this Dewey Griffin! Went to have winter tires switched out yesterday..... technician from Costco calls me over and shows I have lost all confidence in this Dewey Griffin! Went to have winter tires switched out yesterday..... technician from Costco calls me over and shows me that two tires were installed incorrectly (Dewey did the November install) .... wrong rotational direction. This, on top of several other issues with Dewey Griffin, and I am questioning the dealer and now the Subaru brand. One mistake, two mistakes ok.... 3rd in a year is incompetence and lack of caring and attention to detail! And these clowns are the only authorized Subaru dealer in town?! More

New car purchase Another great experience at Dewey Griffin with Sharon and John. Their patience and professionalism were in high demand as we had a complicated purcha Another great experience at Dewey Griffin with Sharon and John. Their patience and professionalism were in high demand as we had a complicated purchased process. Both were helpful in adjusting plans and doing what was needed to complete the sale. This is the second vehicle purchased for corporate account. Will return if for future requirements. More

I couldn’t be happier with the car buying experience I had at Dewey Griffin Subaru. I first started looking at the new Forester Sports in April of 2019 and went on 4 separate test drives over the course o had at Dewey Griffin Subaru. I first started looking at the new Forester Sports in April of 2019 and went on 4 separate test drives over the course of the year. Will was incredibly patient with me through the entire process and never pushy. In the end, he helped me get exactly what I wanted in the car and I couldn’t be happier. I love the Forester, but it was an even tie with the RAV4 Hybrid. The service and experience at Dewey Griffin put them miles ahead. The free car washes for life are a really great bonus. Buy your next car at Dewey Griffin. More

Good management > great staff > superb experience It won't take long to discover that this place is special - an auto dealer that has a different approach. It begins with a genuine welcoming and seeme It won't take long to discover that this place is special - an auto dealer that has a different approach. It begins with a genuine welcoming and seemes to never end as customer service and satisfaction remain on-going. Meanwhile, everyone is genuinely friendly, helpful, and HONEST. Brace yourself... you'll be spoiled. More

Sharon Chavira is the best! This is the third car I have purchased from Sharon Chavira. Each time she has made the process of purchasing a vehicle painless. Sharon has never ma This is the third car I have purchased from Sharon Chavira. Each time she has made the process of purchasing a vehicle painless. Sharon has never made me feel pressured to buy anything. Any questions or concerns I've had after the transactions have always been answered quickly and efficiently. Dewey Griffin Subaru has always provided excellent customer and vehicle service. And their free car washes keep my pretty little red car sparkly and shiny! Thanks! More

Brian was very helpful and honest about pricing and credit approval. No pressure salesperson. The whole staff was very friendly and knowledgeable. The dealer is very clean and the coffee fresh. credit approval. No pressure salesperson. The whole staff was very friendly and knowledgeable. The dealer is very clean and the coffee fresh. More

We appreciated his help covering all the new things in this car. Undoubtedly we will be calling him and appreciated his willingness to take oyr phone calls if needing help. this car. Undoubtedly we will be calling him and appreciated his willingness to take oyr phone calls if needing help. More

New Car Buying Sucess Went in to get a new car. Great service and answered questions I didn’t even know I had. Knowledgeable and friendly staff. I would return and recommen Went in to get a new car. Great service and answered questions I didn’t even know I had. Knowledgeable and friendly staff. I would return and recommend this dealership to anyone. More

Very well done, very good & it was really fun talking It was good, I loved the service and the snacks they had in the main room, also it was great talking about cars with them! It was good, I loved the service and the snacks they had in the main room, also it was great talking about cars with them! More

Excellent before and after purchse I traded in my 2008 Outback for a bright orange Subaru CrossTrek from Dewey Griffin in Bellingham, WA on April 19, 2019. I am 78 years old and have a I traded in my 2008 Outback for a bright orange Subaru CrossTrek from Dewey Griffin in Bellingham, WA on April 19, 2019. I am 78 years old and have avoided buying cars as much as possible all of my life. One of the primary reasons I went back to Subaru and Dewey Griffin is the excellent, beyond the call of duty, service Service Manager Mark Townley has provided to my wife (also a Subaru owner) and me for many years. John Evans, my primary contact in buying the CrossTrak, and everyone else involved in the process made the experience as painless as possible. They were all courteous, efficient, fair, knowledgeable, clear, and friendly. I told John that I wanted an orange (since they did not come in yellow) CrossTrek with all of the available safety features. John never tried to sell me anything else. Rather, he quickly located the car at a dealership in the Seattle area, and soon it was on its way to Bellingham. John patiently and clearly demonstrated and explained to me the features of the car, particularly the safety and computer driven features with which I was not familiar. John gave me his card with his cell phone number on it and said for me to call him any time whenever I had questions or concerns. I was a bit surprised that John and his colleagues even made the experience a sort of fun. As I look out of my window through the rain at my bright orange CrossTred sitting in the driveway, I am a bit astounded. More