Destination Kia

Mark was professional and efficient. Pleasurable experience No bs... was a quick and efficient transaction. Eliminated the stress and back and forth with the purchase of my optima. No complaints. I will recom No bs... was a quick and efficient transaction. Eliminated the stress and back and forth with the purchase of my optima. No complaints. I will recommend this dealer. More

Great service Very considerate, personable salesperson. . He listens to customers needs. . Explained things with no pressure. I like that he was personable and Very considerate, personable salesperson. . He listens to customers needs. . Explained things with no pressure. I like that he was personable and not high pressure sales More

Misleading Information Regarding Insurance When we went into the dealership to lease a new 2019 Sportage, We specifically told our salesman that we could not spend anything over $290.00 a month When we went into the dealership to lease a new 2019 Sportage, We specifically told our salesman that we could not spend anything over $290.00 a month for a lease payment. During the negotiations for the vehicle we told the salesman that we had to take into consideration the INCREASE in our monthly auto insurance payment that the 2019 Sportage would create. The salesman ASSURED US THAT OUR "INSURANCE WOULD NOT BE AFFECTED". After a lot of negotiation and going back and forth several times with a phony performance by the salesman and his superior, the dealership agreed to a payment of $290.00 a month for the vehicle. We accepted the deal after being assured that our insurance would not be affected by the lease of the new vehicle. We were lied to and after getting our new declaration page for our monthly premium with the 2019 Sportage on the policy, our monthly payment for our insurance went up $67.51 more a month which is $810.12 more a year. So now our $290.00 a month payment that we did not want to go over is really $290.00 a month plus $67.51 more for the insurance per month which is a total of $357.51 a month. this is a substantial increase over the $290.00 we wanted to pay. When I called my insurance company to question the monthly increase amount in our insurance premium for a vehicle that was newer and safer than the vehicle that we were trading in and taking off of our policy, they told me the reason that my insurance went up was because the "AVERAGE REPAIR COST FOR OUR NEW 2019 VEHICLE IS MORE THAT THE AVERAGE REPAIR COST OF THE 2014 VEHICLE THAT WE TRADED IN. We were assured by our salesman that our insurance would not go up with the 2019 Sportage. That assurance was incorrect. Our insurance company said that the dealers know that insurance premiums are affected when a customer purchases a new vehicle but they PURPOSELY DO NOT TELL THE CUSTOMER because it would convince the customer to not purchase a vehicle. BUYERS BEWARE !!!! This dealership will do anything to sell a car. even mislead the customer with incorrect information. They should tell the truth and do their homework about the effect of new vehicles on a customers insurance premiums. More

Thank You Easy to do business with. Very friendly, responsive and accommodating. Took the time to answer any questions. Will definitely use in the future and Easy to do business with. Very friendly, responsive and accommodating. Took the time to answer any questions. Will definitely use in the future and suggest others to use. More

Fullfill my expectarions I am so happy to visit Destination Kia. As soon as I entered the dealer I was greeted, offered a drink. Matthew the sales person helped me during the I am so happy to visit Destination Kia. As soon as I entered the dealer I was greeted, offered a drink. Matthew the sales person helped me during the transaction, let me drive the car I chose. Great price, beautiful car... i love it. More

Simply amazing! This is our 3rd vehicle purchase from Destination KIA in which the last two our dealer was Mark Ring! He (as always) went above and beyond helping us This is our 3rd vehicle purchase from Destination KIA in which the last two our dealer was Mark Ring! He (as always) went above and beyond helping us find the perfect car for our budget as well as one we fell in love with. From start to finish he was there to answer any questions or concerns we may have had. And by no means was he “a pushy salesmen” He is professional and definitely an asset to the KIA family! Thank you Mark for all of your help! I absolutely love my new Forte😊 More

Great experience! Destination Kia is an amazing dealership. Top notch customer service, from the moment you walk in the door. Our salesman Mark was very kind, respectfu Destination Kia is an amazing dealership. Top notch customer service, from the moment you walk in the door. Our salesman Mark was very kind, respectful and attentive to our needs and made it an overall smooth process. I will recommend Destination Kia and Mark Ring to all :)! More

Excellent experience had a great experience , josh helped me find a car and is a great salesman . I would recommend anyone to make this your first choice in looking for a had a great experience , josh helped me find a car and is a great salesman . I would recommend anyone to make this your first choice in looking for a new car More

Ignored after sale After sale complete I asked if I would receive a second key fob, was brushed off quickly that I get one with a backup key...never experienced that bef After sale complete I asked if I would receive a second key fob, was brushed off quickly that I get one with a backup key...never experienced that before. Once home I noticed the middle row floor mats were missing. I texted the sales rep asking about them, and three days later have received no response. Attentive until deal is signed, then ignored. Financing personnel and other staff were professional and friendly. More

Awesome job by all! They really strive for customer satisfaction. They work very hard to make the best possible deal. The deal went smooth and was a pleasure to do busine They really strive for customer satisfaction. They work very hard to make the best possible deal. The deal went smooth and was a pleasure to do business with the whole team at Destination Kia. Good job everyone. More