Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Destination Kia
Albany, NY
6,977 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,977 reviews
April 01, 2021
Just purchased a 21 Sorento!!! Love it!! My experience with Damon and Josh were great!! Have and will continue to refer/recommend Destination and KIA vehicles to friends! with Damon and Josh were great!! Have and will continue to refer/recommend Destination and KIA vehicles to friends! More
by KSCALA
Verified Customer
April 01, 2021
Things went pretty good except waited a while for getting the work approved for for warranty. The staff was helpful. Finally got an approval done. the work approved for for warranty. The staff was helpful. Finally got an approval done. More
by Tld98
April 01, 2021
When I entered service they took care of me immediately there was an issue with a blown tire on a brand new car they more than accommodating me not only with the speed in which they handled it but with the there was an issue with a blown tire on a brand new car they more than accommodating me not only with the speed in which they handled it but with the price I am very very happy with everyone there and they also offered me a car wash with her I thought was very nice great bunch of guys thank you More
by JMUSCO
April 01, 2021
Welcoming dealership staffed by professionals who are ready to help the customer and each other. Knowledgeable about car components and Apple Car Play that others at my original dealership (Schenectady) ready to help the customer and each other. Knowledgeable about car components and Apple Car Play that others at my original dealership (Schenectady) were not, and were able to diagnose and correct the problem with my electronics that has delisted since July. More
by pamela.ryan235
April 01, 2021
Not happy with the way my son was treated for his service for an accident. I had my 7500 mile service and had a great experience but still upset on how my son was treated. Stiil not sure if I would purchase for an accident. I had my 7500 mile service and had a great experience but still upset on how my son was treated. Stiil not sure if I would purchase another car from this dealership after many vehicles purchased More
by EKR8302
April 01, 2021
Found good used car for ok price. Took a little longer than we thought it would but other wise everyone was great and looking forward to the future visit. than we thought it would but other wise everyone was great and looking forward to the future visit. More
by LTROY518
Employees Worked With
April 01, 2021
Service was exceptional! My saleswoman Amy went over every detail and made sure I had everything I would need- even suggesting things I didn’t think of. She was determined to not just find me a car, but every detail and made sure I had everything I would need- even suggesting things I didn’t think of. She was determined to not just find me a car, but THE car that I would LOVE and she did! I got a great deal too. The finance guys really worked their magic. What an exceptional team! Thank you all so much!! More
by KIMBERLYHAWLEY
March 31, 2021
Excellent experience! Tommy was pleasant and very knowledgeable. I was able to return the lease and obtain a new one, and a wonderful new vehicle! knowledgeable. I was able to return the lease and obtain a new one, and a wonderful new vehicle! More
by weinstna
March 31, 2021
Tried to get us to pay for a part that you broke. After a lot of calling finally you were willing to cover the broken part. Also a lot of work was requested that needed to be done and the things that needed lot of calling finally you were willing to cover the broken part. Also a lot of work was requested that needed to be done and the things that needed to be done was going to cost us over $1000 for parts and labor. We spent $300 on all the requested parts. So $700 in labor and the price quoted for each thing is outrageous. We won’t be going back after all the hassle we have had with you the 2 times we have brought my car there to be serviced. More
by Wolflover042008
Employees Worked With
Gerard
March 31, 2021
From the time we walk through the door to the end when we left with the car, Damon and Adam were professional, courteous, and also made you feel like you were apart of a family. left with the car, Damon and Adam were professional, courteous, and also made you feel like you were apart of a family. More
by slhohn59
Employees Worked With
Adam, Damon Luton
