Destination Kia

First time Kia buyers and our experience at destination was great. All staff members were very nice was great. All staff members were very nice More

Smooth experience. Was greeted and written up quickly by Dan. Car was ready when promised. Excellent experience. thank you Was greeted and written up quickly by Dan. Car was ready when promised. Excellent experience. thank you More

Jake was excellent to work with and made the entire process of purchasing another car go quickly and smoothly. process of purchasing another car go quickly and smoothly. More

Marshall provide me with great services and get my car finish on time. I recommend you to go Marshall for any services you need provided for your vehicle. finish on time. I recommend you to go Marshall for any services you need provided for your vehicle. More

Everyone was very pleasant and helpful. Answered all questions that I had. They dealership was clean and pleasant while waiting. Answered all questions that I had. They dealership was clean and pleasant while waiting. More

The service department is the worst I have ever dealt with. The following occurred over the recent 2 weeks they had our car for warranty related service: 1. Didn't return calls for 2 weeks 2. When I wa with. The following occurred over the recent 2 weeks they had our car for warranty related service: 1. Didn't return calls for 2 weeks 2. When I was finally called, I was asked about When the car can be dropped off for service. The car had been there for 2 weeks already. 3. Was not told when bringing the car in for servicing that I would have to leave it there instead of being able to wait. 4. Was not offered a rental vehicle while the car was being serviced under warranty until I asked. Waited 3 business days for a call back to finally request a rental vehicle. 5. Returned the vehicle on 9/27. Still have not received the email receipt or the deposit back from the rental. 6. When I advised the manager of the department of the lack of communication, I was dismissed, being told they have a lot of customers. 7. After picking up and driving the car for 3 days, the vehicle still has the same issue that it had been brought in for. It appears that no repairs were done. 8. Corporate Kia emailed me stating the part was ordered but hasn't been shipped to the dealership yet. Dealership said they received and installed the part. Kia corporate still states they have not even shipped the part. 9. When speaking to employees, none seem to have the same information as the other. Complete breakdown of communication between departments. More

My salesperson, Amy was courteous, knowledgeable, personable and professional. It was a pleasure to have her working on my new lease. Picking up our new vehicle was so easy. I would highly recomm personable and professional. It was a pleasure to have her working on my new lease. Picking up our new vehicle was so easy. I would highly recommend Amy and the dealership. More

Great low pressure sales environment. Had good information about multiple vehicles. Really appreciated Juan for his work here with us. Had good information about multiple vehicles. Really appreciated Juan for his work here with us. More

High recommend Joe as a salesperson. Was very helpful and I got the car I wanted. Was very helpful and I got the car I wanted. More

I brought in my 2018 Kia soul EV for a battery recall and I've been completely ignored for an entire month! I've been nothing but gracious and patient to no avail. No one answers the phone no one answers my I've been completely ignored for an entire month! I've been nothing but gracious and patient to no avail. No one answers the phone no one answers my messages no one has contacted me about when the work will be completed. They certainly appear to be the most unconscionable and incompetent customer service and repair " professionals" I've ever had the displeasure to work with. More