Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Juan Morales is outstanding and professional and really takes the time to listen and find what you are looking for. He is sincere and genuine and knowledgeable. Adam also did a great job explaining detaile takes the time to listen and find what you are looking for. He is sincere and genuine and knowledgeable. Adam also did a great job explaining detailed warrantee and financial considerations in a clear and understandable way More
One of the worst experiences I’ve ever had at a dealership. I went to destination Kia with the hope they were better than Matthew Kia. Unfortunately I was sadly mistaken. I have less than perfect c dealership. I went to destination Kia with the hope they were better than Matthew Kia. Unfortunately I was sadly mistaken. I have less than perfect credit but was still able to purchase a car here. When we first went in I was met with one sales guy who spent only 15 mins and passed me off to go help another client. I then was told I would talk to the financial manager which was again a quick 5 mins if that. I was told to come back 5 days later to pick up the car. It took forever and back and forth with the bank they got me approved with. Upon picking up the car I was setup with a new guy who was more interested in putting tape on his laptop then dealing with a client. I spent time with the finance manager who was by far the worst part of my experience there I believe his name is Andrew. I was told by this man that I should be lucky a bank approved me as I “so called had a long history of not paying people back if at all. This being said after I questioned the bank. I’ve never heard of a finance manager ever saying that to a customer face. After all they got payed almost $20,000 at the end of they day. Upon his actions I advised bother them sales manager and gm if the dealership in which they did nothing to Reprimand the manager and his disrespectful behavior and comments. And after and hour talking to the gm about him I was assured it would be taking care of since I’m still a customer and should be treated that way. I was told a gas card would be sent to help as a act of good faith to fix things. That has never happened and was also told the extended warranty I canceled would be taking care of but have no documentation sent showing that. I’ve received rude responses to my messages from Andrew who apparently still has not learned how to treat a customer. And I don’t honestly think the sales manager and general manager really cared to start off since I’ve left voicemails unanswered and givin the run around. I suggest you go somewhere else where people get treated like more then just a sale. More
Dillon was my sales person, he is hands down the best! He treats you like family! He’s professional, polite, understanding, patient and much more! If anyone is looking for a car I A) recommend Destination He treats you like family! He’s professional, polite, understanding, patient and much more! If anyone is looking for a car I A) recommend Destination Kia and B) ask for Dillon !!!! You won’t regret your next purchase! More
Always helpful . Very knowledgeable about the cars and how they all handle my car issue Very knowledgeable about the cars and how they all handle my car issue More
Very friendly, and educated staff. We will definitely be coming back in the future, highly recommend. We will definitely be coming back in the future, highly recommend. More
Andre was extremely helpful in assisting with the selection and procurement of my lease car making this process easy! selection and procurement of my lease car making this process easy! More
Worst dealership I’ve ever been to salesman spent about 15 minutes with me after just showing me a car test drive the car quick financing, and then hop to the next table next to us to help another customer 15 minutes with me after just showing me a car test drive the car quick financing, and then hop to the next table next to us to help another customer. The man was moving about as fast as could be to get to the next sale. Upon coming to pick up the car, they sent me up with a guy that is brand new and had absolutely no experience. He was too preoccupied, putting pieces of tape on his laptop, then coming over to the customer after coming from financing to show me the car and give me the keys for. Talk about unprofessional and after leaving financing, I was on aware that the extended warranty that was added cost about $2800. I was not told it was optional and could be declined nor was I told the cost of that warranty. I was simply told it had been automatically upgraded. It was not until I got home that I realized what that amount was. I was gonna ask for that extended warranty can be refunded, but I contacted the dealership after my experience, I would get harassed by the dealership because they get money made off of those extended warranties. That’s dishonest to automatically add something to our contract and not state the amount of it or that it is optional. I’ve never had a problem with my key that I had before purchasing this one and that car had 175,000 miles on it and now once that I even use the factory warranty and anything , the dealership would like to give me $2800 useless warranty I would definitely like to get that back More
One of th best. Great service made purchase process enjoyable. Will refer family and friends to Destination Great service made purchase process enjoyable. Will refer family and friends to Destination More
Met with James and he immediately found me the perfect car. Great customer service and really listens to your wants and needs. Agreed on financing and picked up the car within the same day. Also met with car. Great customer service and really listens to your wants and needs. Agreed on financing and picked up the car within the same day. Also met with Adam in Finance who was phenomenal. More
Juan was very easy to work with no pressure, took care of a couple of scratches on the car. Would buy again from him. a couple of scratches on the car. Would buy again from him. More