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Destination Kia
Albany, NY
7,049 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,049 reviews
January 09, 2026
My experience with the dealership was excellent. I worked with Jarred Knotts who was professional, courteous and easy to work with. Jarred listened when I explained why I was returning my lease an I worked with Jarred Knotts who was professional, courteous and easy to work with. Jarred listened when I explained why I was returning my lease and what type of vehicle I wanted for my new leased vehicle. Jarred made the entire process easy and pleasant. When I picked up the new vehicle, Jarred, very patiently, pointed out what all the new vehicle options did and how to access them. I will recommend Jarred to anyone I know who is looking to purchase/lease a Kia vehicle. More
by jsoch19
January 01, 2026
Getting a new car can be stressful but Dennis Miller made it a great .He was very knowledgeable and helped me get my new Seltos. If you are looking for a Kia head out to Destination Kia on central and ask fo it a great .He was very knowledgeable and helped me get my new Seltos. If you are looking for a Kia head out to Destination Kia on central and ask for Dennis. More
by Car
December 29, 2025
This has to be the worst service department I have ever dealt with. A routine inspection took 2 hours and after an hour and a half I went to find out what was going on, I was told my car would be ready in dealt with. A routine inspection took 2 hours and after an hour and a half I went to find out what was going on, I was told my car would be ready in a few minutes. 45 minutes later, went back to the service desk and no one was there. Had to wait for someone to come and then she had to go running around to find my vehicle. I was there in November for an oil change and inspection and after 2 hours I received my vehicle but they forgot to do the inspection. Hence the reason I was there today to finally get the inspection. They are just so rude and the girl checking out, didn’t say 2 words to me. It was like I was bothering her, so arrogant. I guess they figure they have you there so they don’t care how they treat you. Lovemy KIA but will not buy another at Destination!!!! Last time I complained and left a bad review the service manager sent me a text telling me to contact him… WHAT??? He should be calling me, not me contacting him!!!! More
by rindovi1
December 25, 2025
As always, I’m very pleased with the service department at Destination Kia. The work was done promptly and well. at Destination Kia. The work was done promptly and well. More
by dctocci
Employees Worked With
December 23, 2025
Was very happy with the service personal better service than Dodge dealers ship Was easy to get a rental car than Dodge dealers ship Was easy to get a rental car More
by guycarmel
Employees Worked With
December 23, 2025
very pleased. leased 6 vehicles from destination consecutively. just bought one for a change. my loyalty was appreciated and acted on leased 6 vehicles from destination consecutively. just bought one for a change. my loyalty was appreciated and acted on More
by robmelw
Employees Worked With
December 02, 2025
I was assisted by Sean Collins. He is an absolute class act. My service advisor, Marshall has gone beyond the call of duty in taking care of my service needs. He is a true professio He is an absolute class act. My service advisor, Marshall has gone beyond the call of duty in taking care of my service needs. He is a true professional!!!! More
by Anthony Martin
Employees Worked With
November 24, 2025
I purchased a Niro 3 years ago. My initial purchase experience was great, and all the service I received over the years was also great. The Service department is attentive and resp My initial purchase experience was great, and all the service I received over the years was also great. The Service department is attentive and responsive to your needs. I recently traded in my first car for a new one and had another great experience with the sales team. Would highly recommend this dealership! More
by Anders Trestick
November 21, 2025
I e-mailed Justin after I was getting no response from a service advisor. Within 15 minutes he called me. He had already addressed the issue with the service department. He apologized for the lack of commun service advisor. Within 15 minutes he called me. He had already addressed the issue with the service department. He apologized for the lack of communication from service. He asked Marshall a service advisor to handle my case. That's how customer service is supposed to work. I was debating whether to lease from the Destination group again, because of how Justin handled my situation I will be leasing from them again in February. More
by rvanbramer10
