
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Unmatched “old school” professionalism and integrity paired with customer service that exceeds all expectations. Sales, service and finance are all on the same page, their dedication is uniquely impress paired with customer service that exceeds all expectations. Sales, service and finance are all on the same page, their dedication is uniquely impressive. During and after each and every interaction I feel valued and joyful! Thank you Dave Reali, Sales Director and the entire Destination Kia team, you are the very best!!! More
I found the staff to be very courteous and helpful. Their patience at checkout was exceptional. Their patience at checkout was exceptional. More
I recently leased a new Kia Sportage PHEV and needed to get out of my lease with Toyota. There were some issues with some paperwork, but Justin was right on top of everything. He kept in constant contact get out of my lease with Toyota. There were some issues with some paperwork, but Justin was right on top of everything. He kept in constant contact with me and let me know how things were progressing. When thing kind of hit a standstill, he forwarded me all of the information needed to get it cleared up and moving again. Justin is wonderful and if you ever have any questions about a lease, he is your guy! Thank you so much for all the help and I love my new vehicle. More
Finally after two years. They are supposedly fixing my radio and other issues due to recalls. There is no communication whatsoever the vehicle was supposed to be done alm They are supposedly fixing my radio and other issues due to recalls. There is no communication whatsoever the vehicle was supposed to be done almost a month ago. I have left numerous voicemails to try and figure out what is going on with my vehicle.. and not a single person that works there can contact me back to let me know what is going on. More
If I could leave zero stars I would. This happened on Monday, June 30th, 2025. Went for an oil change, they recommended brakes, so I went for a full brake job. Picked up the car and This happened on Monday, June 30th, 2025. Went for an oil change, they recommended brakes, so I went for a full brake job. Picked up the car and 15 minutes down the road I hear knocking in the back and have the feeling of no brake fluid. Fortunately, I was able to avoid an accident and find a safe place to park. I find that my rear left wheel is covered in brake fluid, and the caliper wasn’t even attached. The piston came completely out. I then call Kia to explain the situation and the two questions from the woman on the phone were how far away are you from the dealership, and do you think you could drive back. Seriously? After an hour dealing with the tow truck, upon arriving to Kia not one person from management expressed any resemblance of care. We asked to see my car up on the lift and to speak with the mechanic who worked on the car. He simply forgot to screw whatever was needed back on. I asked if they test drove it, and the answer was a 7 mile test drive.. however my in and out mileage on the paperwork was a difference of 1, so that was a lie. I even game him a second chance and he lied again. We were told that they had to order the part and would overnight it if possible, and that Wednesday I should be able to pick it up. I was called around 3pm on Wednesday to be told that they just started working on it, and when I requested an order history of the part they completely ignored it. This place is the most untrustworthy dealership in the area and should be ashamed for the “5 star” service they preach. Literally will never go back or recommend this place to anyone I know. More
This was one of the best experiences I ever experienced thanks to Olivia I fill honored to be apart of the family my shopping experience was top tier I’m extremely blessed thank you Olivia and Kia Family. thanks to Olivia I fill honored to be apart of the family my shopping experience was top tier I’m extremely blessed thank you Olivia and Kia Family. More
We went in to test drive on a busy Saturday and left that afternoon with the exact vehicle we hoped for. Olivia Nolan was an absolute pleasure to work with! She was easy going and didn't pressure or fast tal afternoon with the exact vehicle we hoped for. Olivia Nolan was an absolute pleasure to work with! She was easy going and didn't pressure or fast talk us at all. She was even amazing with our toddler who was in tow at the dealership with us that day. We plan to drive our Telluride for years to come but would absolute work with Olivia again in an instant! More
Olivia, the salesperson who helped me, was amazing. She took her time and answered all of my ridiculous questions. She took her time and answered all of my ridiculous questions. More
We ended up not buying from Juan. We received an offer from a near by competitor they were transparent and frank about, they couldn't beat it. Juan however would incredibly knowledge. We received an offer from a near by competitor they were transparent and frank about, they couldn't beat it. Juan however would incredibly knowledge. He answered all of our questions thoroughly. He was easily the most informative consultant we spoke with during our several day shopping process. I wish we could have bought from Juan. I would highly recommend him to anyone considering a new Kia. More
We worked with Olivia she is a super salesperson bought person we bought a new K5 person we bought a new K5 More