Desert European Motorcars - Service Center

Jenna in service department was very pleasant and helpful. Jenna was very knowledgeable and helpful in responding to all my questions. The personnel were cordial and and seemed to enjoy working in this Audi d Jenna was very knowledgeable and helpful in responding to all my questions. The personnel were cordial and and seemed to enjoy working in this Audi dealership. More

Road trip emergency Driving home from LA to Phoenix, my Cayenne quit working. My son in LA contacted this dealership, the nearest one, and Kevin was waiting for me when I Driving home from LA to Phoenix, my Cayenne quit working. My son in LA contacted this dealership, the nearest one, and Kevin was waiting for me when I arrived in the tow truck. They diagnosed the problem (both fuel pumps conked out) and got me a rental to finish my trip. Dealership ordered and installed new fuel pumps & my husband flew back to pick up the car. I am very grateful for the efficient service. More

Yearly service plus, plus. Service was delivered as expected. Quoted initially on the phone. Accurate. Jenna is pleasant and professional. Have been a customer for years. Fully Service was delivered as expected. Quoted initially on the phone. Accurate. Jenna is pleasant and professional. Have been a customer for years. Fully satisfied and happy. More

Oil Change time! Service rep was efficient and friendly. Oil was changed in a short time and I had my car back in no time. However, I have not had a follow up call t Service rep was efficient and friendly. Oil was changed in a short time and I had my car back in no time. However, I have not had a follow up call to deal with protective coating on back bumper?! More

Service issue. Had a rather severe issue with my 2016 Land Rover Discovery. Called my service person, Chad Ingram, and was immediately taken care of with a loaner c Had a rather severe issue with my 2016 Land Rover Discovery. Called my service person, Chad Ingram, and was immediately taken care of with a loaner car. Upon diagnostic testing it was discovered that the engine had to be replaced. There was no question that my car would be fixed and at a minimum cost to me. Chad Ingram is truly one of the most efficient managers and is a true asset to Desert European. More

Needed air in tires! I drove in unannounced and was received quickly and efficiently by Kevin the service manager. in under 10 minutes my tires were topped off and I drov I drove in unannounced and was received quickly and efficiently by Kevin the service manager. in under 10 minutes my tires were topped off and I drove out. So far, every single time I’ve been to Rancho Mirage Porsche I’ve been extremely happy with their service. More

Great team of experts led by a great owner I’ve had service at Desert European numerous times as well as purchased cars at their sister Porsche store in St. Louis. Always a great experience. I’ve had service at Desert European numerous times as well as purchased cars at their sister Porsche store in St. Louis. Always a great experience. More

So easy I’ve been going to this dealership for nearly 8 years and they consistently do a great job and take great care of me. They know me and they know my c I’ve been going to this dealership for nearly 8 years and they consistently do a great job and take great care of me. They know me and they know my car. More

5 Stars! I want to give a shout out to the best service advisor in the business. Chad Ingram, is the Epitomy of customer service. He goes above and beyond to I want to give a shout out to the best service advisor in the business. Chad Ingram, is the Epitomy of customer service. He goes above and beyond to ensure his clients are well taken care of. CHAD is a delight to work with and I wouldn’t take my Range Rover to anyone else. More

35,000 I love that I called my service advisor Lorena and she got me in the very next day. I was also provided with a brand new Audi Q5 courtesy vehicle. I love that I called my service advisor Lorena and she got me in the very next day. I was also provided with a brand new Audi Q5 courtesy vehicle. More