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Desert European Motorcars - Service Center

Rancho Mirage, CA

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130 Reviews

130 Reviews of Desert European Motorcars - Service Center

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April 11, 2019

Go somewhere else Extremely inconsistent service; overall it’s generally average, recently quite poor, requiring multiple visits for incomplete repairs. Too many servi More

by AlexA8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lorena Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2019

New store/ Great service The new store is fabulous! Great customer waiting area with plenty to eat and drink—and a barista! Rick Corbin is a great service advisor. 5 stars! More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Corbin
March 12, 2019

Rush Aervuce Our check engine light came on. We had scheduled an appointment but realized we were going to be driving out of town. I called the opening day of the More

by Lawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gregor Jittlov, Dennis Butero, Jenna Paine, Jenna Spratford, Chad Ingram, Mark Belmonte, Michael Labrecque
February 20, 2019

Excellent service by Jenna and Ruck Outstanding staff and service. Both Jenna and Rick are super! The kindness, communication and service are unparalleled and meet the top of quality of More

by S Gupta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Spratford
January 31, 2019

Service on my Macan GTS Rick was outstanding . Despite a very busy service schedule he prioritized my service due to seriousness and managed my service in timely fashion . He More

by 986box
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
January 29, 2019

Porsche Service Completion of 30,000 mile service for Porsche Boxter additionally including front brake work. Service representative was knowledgeable, courteous and More

by Boxter Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Cassio-Mariana
January 11, 2019

F pace service Jaguar 5 year full service is not really that. 9000 miles on car brought in for service and was told we needed to Purchase an air filter and no oil ch More

by biteme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
January 01, 2019

Friendly, efficient staff, great communication Car had issues and Rancho Mirage Porsche took me right in, checked car immediately, great communication ovation during visit. Very impressed with sta More

by Margit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
December 17, 2018

Great Service Pleasant, professional, and reasonable. Very happy with this place. More than a year later we still talk about how well sales-Erc Brooks is the MAN-tr More

by Bernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre. Still also grateful to Eric Brooks for his outstanding sales and follow up
December 13, 2018

A typically exceptional experience at this dealership. I always enjoy the extra lengths that my friends at the dealership go to to help me have an exceptional experience...Jenna and Scott both contributed More

by Kellydough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Py, Jenna Spratford
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