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Desert European Motorcars

Rancho Mirage, CA

4.9
284 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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71387 CA-111

Rancho Mirage, CA

92270

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Showing 284 reviews

January 06, 2024

I had an outstanding buying experience with Ethan Smith! From start to finish, it was a seamless and enjoyable process. Ethan and his team made the purchase process incredibly simple and easy to understand More

by Abid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

I recently had the pleasure of purchasing my dream car, a Black Bentley Bentayga from Bentley RM, and I couldn't be happier with the experience. Ethan Smith went out of his way to not only find the perfec More

by Jaxon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

So far the purchase has gone smoothly. Looking forward to getting the car delivered to my home. More

by Allen Reed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Bott, Brian Dorame
Oct 23, 2023 -

Desert European Motorcars responded

Thank you for taking the time to share your purchasing experience with us. We are thrilled to hear that the process has been smooth thus far. Our team at Land Rover Rancho Mirage strives to ensure a seamless and enjoyable buying journey for our valued customers like you. We are equally excited about delivering your new Land Rover to your doorstep. Our delivery team will make sure that your car reaches you in impeccable condition and on time. Your satisfaction is our priority, and we hope that your new car will exceed your expectations in every way. Moreover, we want your relationship with us to extend beyond this purchase. Our service department is always at your disposal for any assistance or inquiries you may have in the future. Thank you once again for choosing Land Rover Rancho Mirage. We look forward to serving you for many years to come.

March 07, 2022

My Aston Martin battery died on a Friday night and the service advisor Ian Labrecque was on the phone trying to find a tow company who could take the car to the dealer for repair. he was with us on the p More

by sailon30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Desert European Motorcars responded

Thank you so much for taking the time to leave a 5-star review! I will be sure to pass this review onto Ian and our team.

February 09, 2022

Lets me know exactly what is going on with my car which allows me to plan More

by Larry
Recommend Dealer
Yes
Employees Worked With
Jesus Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Desert European Motorcars responded

Thank you for your review, Larry. I'm glad to hear that we've made a difference in your life and that our service gives you peace of mind. We're always looking for ways to improve and make the customer experience even better so if there is anything specific you want us to know about please feel free to reach out!

January 31, 2022

Jacob was prompt to answer all my questions. For me it was a great experience and it was easy to make a decision on purchasing my car. I recommend Jacob to anyone when coming into Indigo Auto Group in Ran More

by Mlara1986
Recommend Dealer
Yes
Employees Worked With
Jacob Dutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chayse Pauser
Jan 31, 2022 -

Desert European Motorcars responded

Thank you for the five-star review and I'm glad to hear that Jacob was able to answer all your questions. If there is anything else we can do for you please don't hesitate to let us know!

December 09, 2021

Prompt and efficient service , clean and friendly staff in a nice setting. I’ll be back More

by Rgriffiths77
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Desert European Motorcars responded

Thank you for your review! We're so glad to hear that our service and staff were prompt, efficient and friendly. Thank you for taking the time to share this with us, we really appreciate it. I'm happy to hear that you'll be back soon!

November 30, 2021

I have always taken my Bentleys (3) to this dealership. Recently ran into a few issues with service but they were easy work with. I did schedule for my Bentley to be serviced on a Tuesday at 9AM and had to More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesus Moya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Labrecque
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Desert European Motorcars responded

Hi there, thank you for your feedback. We're sorry to hear about the issues with your service experience and we apologize that our team was not able to rectify the situation in a timely manner. We take pride in providing excellent customer service so I'm glad you were satisfied with the resolution. If there is anything else we can do for you please don't hesitate to reach out!

November 12, 2021

Excellent! Beautiful...clean..great service! My salesperson John was extremely knowledgeable , very polite, accommodating...cannot say enough great things about the joy of purchasing my new Bentley More

by Cbg417
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rosafort
November 04, 2021

Professional and honest transactors. Austin whose his business .finance department did a good job. I recommend this dealership. More

by pmorady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.