Denny Menholt Toyota
Rapid City, SD
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210 Reviews of Denny Menholt Toyota
Simplest car deal with no hassle Nice people ,will go back for our next car . No pressure ,fair deal quick great car. Never liked dealing with car dealerships ,but this dealer was so Nice people ,will go back for our next car . No pressure ,fair deal quick great car. Never liked dealing with car dealerships ,but this dealer was so good to deal with. More
Picture perfect! I can't even begin to describe how amazing my experience with Toyota of the Black Hills was. From the moment I called them, to the moment I first walk I can't even begin to describe how amazing my experience with Toyota of the Black Hills was. From the moment I called them, to the moment I first walked through their doors, to the moment I drove home in my new car...it was all picture perfect. The service I experienced and the price in which I was able to purchase my vehicle were too good to be true. Toyota of the Black Hills is a phenomenal dealership, that is loyal and truly cares for their customers. If you want a car, there's no better place to shop then here :) More
Excellent experience, knowledgeable and professional We test drove a 2015 Highlander, Cory Fisher was our sales person, he was knowledgeable, courteous, not pushy and answered all of our questions. Cory We test drove a 2015 Highlander, Cory Fisher was our sales person, he was knowledgeable, courteous, not pushy and answered all of our questions. Cory got all the extras I wanted on my new vehicle taken care of for me. We felt comfortable at the dealership and everyone was very professional. We highly recommend this dealership and will deal with them again! More
Service If I have anything I need done on my Camry the first person I talk to is Rochelle . I find her personable, prompt ,efficiant, knows her position well, If I have anything I need done on my Camry the first person I talk to is Rochelle . I find her personable, prompt ,efficiant, knows her position well, Always returns calls in a timely manner. She's great More
Excellent Bought two vehicles in the same year a 15 Toyota Highlander and a 13 GMC Sierra Denali 2500 HD. Had great experience still deal with them today on all Bought two vehicles in the same year a 15 Toyota Highlander and a 13 GMC Sierra Denali 2500 HD. Had great experience still deal with them today on all. No problems nobody is rude that I have found even when I have problems but then again I treat people with respect More
horrible customer service . I just spent 40K on a vehicle and they won't touch a customizable feature on the truck that requires an OBDII to set. Called several other dealers a . I just spent 40K on a vehicle and they won't touch a customizable feature on the truck that requires an OBDII to set. Called several other dealers and they said no problem, and when I pointed this out to management they were very short and actually rude before hanging up on me. Better luck driving down to Scottsbluff. And I just talked to a friend that waited 4 hours for financing and they still didn't get it right and took two tries to get the tint correct. Avoid at all cost More
not happy first thing we are told when looking at cars is we go over all of our used cars we check every thing. We purchase a Honda CR-V the car was great got first thing we are told when looking at cars is we go over all of our used cars we check every thing. We purchase a Honda CR-V the car was great got home to find out no antenna took it back to service department tell us we have to pay $170.00 half of cost to fix it. I do not think this is right should of been told before purchase this needed fixed More
Total professionalism! My son n law was looking to buy a truck in about six months. He first dealt with Mark. When we came back to look at the truck again, Mark was not ava My son n law was looking to buy a truck in about six months. He first dealt with Mark. When we came back to look at the truck again, Mark was not available. Another salesman came out and when we said we were working with Mark, he disappeared. Another salesman came out and again, we said we were working with Mark. The salesman left. A third salesman came by and it was the same story. Then Cory came over and even after we told him we were working with someone he still stayed with us and answered questions and showed us other features. He did not take the attitude that if he wasn't getting the commission he wasn't going to bother. He was very professional just because it was the right thing to do... My son in law decided to buy the truck that day instead of waiting. He asked that the commission go to Cory because he was helpful. Of course, he still split commission with Mark... But I decided I was going to buy a truck too! But only if I can buy it from Cory! More
Justin is GREAT! Justin is a great salesperson who cares about everyone. His goal is to make you happy with your purchase. He'll do almost anything to make sure his cu Justin is a great salesperson who cares about everyone. His goal is to make you happy with your purchase. He'll do almost anything to make sure his customers are happy! More
The BEST dealership and MOST honest car sales Team I have purchased cars in 8 different states and overseas. Ms. Alexa Syverson, Mr. Mansfield, Mr. Blomstrom, and the team at Black Hills Toyota are th I have purchased cars in 8 different states and overseas. Ms. Alexa Syverson, Mr. Mansfield, Mr. Blomstrom, and the team at Black Hills Toyota are the car sales team at the best dealership I have ever had the pleasure of doing business with. True Stroy. I am in the military and I was on a change of assignment trip with my family from California to Virginia traveling through the Black Hills when our car's transmission died. It was 1600 on a Saturday along I-90 somewhere East of Rapid City. Kids screaming, it's 95 F outside, and I need to get to the East Coast. What do you do if you are in a state that stops selling cars at 1700 and no business is done on Sundays? I called other dealerships in town and the salesmen were complete jerks. I decided to call Toyota and by the grace of God, Alexa answered the phone and she understood the seriousness of the situation and the problem I was having. She worked overtime and kept the team at Toyota at the dealership until 1900, two hours past closing time to get me into a new Truck at a very fair price and trade. At no point during this time did I feel I was being taken advantage of while I was in need and vulnerable. I have never previously owned a Toyota, but now, I absolutely love the 2015 Tundra truck I am in and I will continue to sing Toyota praises for what they did for me and my family. They are a class A act all the way and I would be happy to repeat business with them, although under calmer, and more serene circumstances! My sincerest thanks to Alexa, Jerry, and Joe!!!! More