Denny Menholt Rushmore Honda

Even better than I expected Our experience with Mel Swanson and the Honda dealership was just so easy!!! We had been to some of the other dealerships when we were first planning Our experience with Mel Swanson and the Honda dealership was just so easy!!! We had been to some of the other dealerships when we were first planning to buy a car and were always met with the hard sale: "You better buy today, the prices may go up tomorrow!"; "You'll want to look at this other (more expensive and with things we didn't want) model and then you'll see what you need."; and so on and so forth. Then the INCESSANT calls: "Have you made up your mind?"; "What can we do to put you in one of our cars today?" ad nauseum. Mel ASKED us what we were looking for in an SUV and then took us to one that wasn't the most expensive and gave us answers, not sales pitches. He only called once and then when I told him that we were waiting for a property to get sold, he backed off immediately, told us that he would be there for us when we NEEDED him. How refreshing! It certainly made us want to deal with him and waited for a day we knew he would be there. Then, we told him what we wanted to pay and he said he would see what he could do and he DID it; as simple as that. No other haggling. The very nice (and I'm sorry that I don't remember his name) young man from the finance department came and took us into his office and the deal was finished. I want to buy a truck as a surprise for my husband and I know I don't even need to go to any other dealership or salesman. Thank you for the opportunity to be able to tell about our very satisfactory, or really, actually wonderful experience we had buying our new car. More

Great Experience I had a Honda Civic and the Lease wasn't up until Sept. I live in Minnesota right now and I received a letter from the dealership in MN that they we I had a Honda Civic and the Lease wasn't up until Sept. I live in Minnesota right now and I received a letter from the dealership in MN that they were looking for good used vehicle's . I am in the process of moving out to Rapid City in a few months. I happened to go out to Rapid City for a week to visit my son. I decided to go to Rushmore Honda and see what they had and what kind of deal I could make. I talked to Jacob Meredith and he showed me the new Honda CR-V, and drove it for a test ride. Rushmore Honda gave me such a great deal and took the time to show me everything about the vehicle. It was great service and the people their are friendly and easy to deal with. They did such a great deal with me, my husband is going to purchase a new CR-V. I would recommend this dealership to anyone out there looking for a vehicle. Cindy Strom More

Friendly service We considered a few different brands and dealerships in town but felt Honda was the best choice. Honda has such a good reputation and resale value. Af We considered a few different brands and dealerships in town but felt Honda was the best choice. Honda has such a good reputation and resale value. After visiting the lot (after hours) we also checked models online, which led to being contacted by Karl. He's so friendly and professional, never pressured us. Within 24 hours of our search we drove off the lot in our beautiful new Accord. Great experience at Rushmore Honda! More

Enjoyable experience I went with a very specific car in mind; I was so glad to be shown directly to the car, there was no attempt to hassle me by showing me other cars. Th I went with a very specific car in mind; I was so glad to be shown directly to the car, there was no attempt to hassle me by showing me other cars. The process of test driving and just overall viewing the car was very simple. Karl was super friendly and I never felt like I was being pushed. Karl answered all my questions and showed me everything the car had to offer. His no push and no hassle approach made this a very enjoyable experience. I have owned the same car for many many years and was very nervous to purchase a new vehicle. I was allowed to move forward at my pace and felt welcomed in the office environment. When it came down to decisions I was shown both lease and finance options and all details were explained to me in a manner I could fully understand. Jason the finance guy was very easy to work with when signing the contract and it was quick and painless. The sales manager was also very friendly and continued to meet our needs. The car was taken for a quick detail and I was very satisfied with the cleaning job it received. When I went to pick the car up Karl came out and went over everything inside the manual and help me set up the Bluetooth connection on my phone, set the radio stations and explained all the lights and mechanical indicators on the dash. I also got to inspect every inch of the car to ensure it had no damage. I also received a follow up call three days later to see if I had questions or needed anything. They also recommended a place to have my windows tinted and I was very pleased with the customer service at the tinting shop. I will recommend this dealership and Karl to anyone I know on the market for a new vehicle and I will definitely use their service center for my new cars needs. More

Best used car buying experience ever This was by far the best used car buying experience I've had. Karl Feiler met me on the lot, I told him what I was looking for and he took me right t This was by far the best used car buying experience I've had. Karl Feiler met me on the lot, I told him what I was looking for and he took me right to it. He gave me the price they wanted right up front. We did the test drive. The car was in excellent condition despite the high mileage.It was clean and had been recently serviced including an oil change recorded on their service dept. wind shield sticker. After the test drive I was given a quote including various financing options and a generous discount because of my veteran status. I told them I would have to wait and think about it. There was no pressure to make a quick decision. After checking the NADA price guides I determined that their offer was more than fair. I returned the next day with my wife and son, met with Karl and we began the paperwork. My family was offered refreshments while we waited. Chad Johnson, the finance mgr., was quick to find us low interest financing. Every one involved at the dealership was friendly, competent, and fair. More

Great honest service Unfortunately, I forgot the young service writer/manager at the Honda Express service. He was able to fit us in on very short notice for an oil change Unfortunately, I forgot the young service writer/manager at the Honda Express service. He was able to fit us in on very short notice for an oil change and tire rotation on May 13 late in the afternoon. His customer skills are excellent! He was friendly, reassuring, precise with type of work and cost. He is an asset to Rushmore Honda. More

Thank you, J Skala. Every time I've gone to get an oil change at Rushmore Honda, I've been impressed by J Skala. He seems to be an intelligent and energetic man who works Every time I've gone to get an oil change at Rushmore Honda, I've been impressed by J Skala. He seems to be an intelligent and energetic man who works diligently with integrity, professionalism and an attitude of friendly and helpful service. I always feel that my car is in good hands under his capable management. Thank you, J, and all at Rushmore Honda. Margaret Mary Page More

Trading up! This is the second vehicle we have purchased from Jake. He has had our best interest in mind each time. this time we were able to purchase a car that This is the second vehicle we have purchased from Jake. He has had our best interest in mind each time. this time we were able to purchase a car that was 2 years newer than our previous model. He offered a deal to us that made our purchase a simple decision. When we picked up our van he took a great deal of time to show us the improvements on our new vehicle. I would recommend him to friends and family in the future. More

valie and stephen blair What an awesome buying experience totally enjoyed the service and friendly ness of everyone there I will totally recommend Rushmore Honda to all my fr What an awesome buying experience totally enjoyed the service and friendly ness of everyone there I will totally recommend Rushmore Honda to all my friends More

Buying a Car We were pre-approved for a loan thru Capital One. So, we came in and met with Jake, and he took us out to look at cars. I already had a list as I visi We were pre-approved for a loan thru Capital One. So, we came in and met with Jake, and he took us out to look at cars. I already had a list as I visited the website before coming in. My top one was the Ford Fusion and I liked it and my husband test drove it. Jake was very helpful with telling us what the car did and had as of features. We went in and Jake got the paperwork going and left. We were then turned over to Chad. We didnt have money for a down payment and Chad was able to get us a deal with 500 down on the 1st and thru Wells Fargo. Which is wonderful because we are rebuilding our credit, and Chad said that we can now established credit with them. He explained everything in great detail and was very friendly. He got approval quickly and talked to us about the deal as well as his life. Wishing him a great wedding and life. I would recommend Rushmore Honda to anyone looking for a great car,good service, and excellent fianacing. Thank you very much. I LOVE MY CAR!! More