
Dennis Dillon Chrysler Dodge Jeep Ram
Caldwell, ID
Filter Reviews by Keyword
By Type
Showing 154 reviews
This dealership lies and does not care about its customers I was promised by Anthony my car salesman that my car would have the paint chips fixed and my car fully detailed before I bought my car and also that I was promised by Anthony my car salesman that my car would have the paint chips fixed and my car fully detailed before I bought my car and also that my pre-approved letter from my finance company would work (also promised by ben in finance) and I would be able to drive my car off the lot once my car went through its repairs. 1 week later after being promised all these things I get to the dealership thinking it was going to be a smooth process and found none of my paint chips were fixed and the inside of the car was dirtier than the first time I saw my car the first time. All Anthony could tell me was sorry and we are not negotiating on price either. I then pulled out my pre-approved letter from my finance company and he said this is not going to work, I then got upset and he brought Zach his manager over and he apologized for me getting upset and said the letter would work. Then Ben in finance charged me sales tax which I am an oregon resident and the new law states that there is only a .005 sales tax on new cars of 7,500 miles or less and my car had 39,000 miles. Anthony agreed I was to be charged sales tax also. My finance company called to explain they were robbing me and the dealership hung up on them. After 2 days of numerous calls to the dealership of being promised from Ben and Anthony that my sales tax would be removed and had no result I called Zach and he took care of things right away. Also anthony promised my second key would be mailed to me and 1 week later i still have not recieved it. I am so sick of all the lies and worst customer service from this dealership. I would of walked away from all this but I loved the car. Zach was the only one that cared for me but I had to fight and do all the work myself to get this car and to not get robbed. I would not recommend Anthony to anyone. Worst experience ever and makes me not want to ever buy a car again!!! More
New truck Knowledgeable staff about the products they sell and their features. Stayed very late into the night to get us taken care of. Answered all of our qu Knowledgeable staff about the products they sell and their features. Stayed very late into the night to get us taken care of. Answered all of our questions. More
Great dealership. Friendly and honest people. Great to work with. Made it a great experience working with our salesman and finance guy. I would recommend g dealership. Friendly and honest people. Great to work with. Made it a great experience working with our salesman and finance guy. I would recommend going to this dealership. More
Straight forward experience The team was quick to find a salesman who walked me the entire time at the dealership. Each person we dealt with answered every question and was very The team was quick to find a salesman who walked me the entire time at the dealership. Each person we dealt with answered every question and was very friendly. More
Great experience I had a great experience custom ordering a Jeep for my husband! Highly recommend using this dealership! They were easy to work with and they had the I had a great experience custom ordering a Jeep for my husband! Highly recommend using this dealership! They were easy to work with and they had the lowest prices in town! More
Loved the no hassle approach! Our salesman was professional yet friendly and was very easy to work with from the beginning through the end of our truck purchase.. Dan was very resp Our salesman was professional yet friendly and was very easy to work with from the beginning through the end of our truck purchase.. Dan was very responsive in answering questions and in returning phone calls especially since we were from out of the area. He even picked us up from our hotel and gave us a ride to the dealer! Thanks Dennis Dillon Dodge for making the whole process of buying a new truck as “painless” as possible!! More
Great Salesman + Great Price = Great Experience Worked with Billy Hennessy from the initial e-mail to Billy picking us up at the air port. Billy was full of information and answered every question. Worked with Billy Hennessy from the initial e-mail to Billy picking us up at the air port. Billy was full of information and answered every question. The biggest win making this the best experience was there were no high pressure sales antics and last minute shenanigans. Buying a one-way ticket is unnerving being aware how other car dealers and salesmen operate. It's the only way to get a new truck. No Texas truck dealer could or would match Dennis Dillon's price. Thanks to Billy Hennessy for making it a painless experience. I would buy again with Billy at Dennis Dillon dealership. I now have the best looking and enviable flame red 2018 4x2 Ram 1500. It's a luxury sedan truck! More
Travelers review Flown in from Las Vegas, was picked up at airport from our salesman Nick Cox. very nice, had our paper work ready, showed my husband and I our new Je Flown in from Las Vegas, was picked up at airport from our salesman Nick Cox. very nice, had our paper work ready, showed my husband and I our new Jeep, paired our phones and helped put in our route back home into the GPS. We are happy with the dealer and friendly team members! Thanks! More
Used car purchase I have never had a more comfortable and personable experience when looking for a vehicle. Billy really made sure i was taken care of and happy with my I have never had a more comfortable and personable experience when looking for a vehicle. Billy really made sure i was taken care of and happy with my purchase. I will definitely be recommending my family and friends to go see Billy. More
Glad I took the trip to Dennis Dillon They had the best price I could find on a new Ram 1500 4x4 Big Horn. So good that I was willing to fly from San Diego to Boise to purchase the truck. They had the best price I could find on a new Ram 1500 4x4 Big Horn. So good that I was willing to fly from San Diego to Boise to purchase the truck. The sale was handled by PJ Burda and I would recommend him highly. He was quick to reply to emails and texts with accurate information. Thanks to PJ. Dealing with the finance manager was as usual, an aggravating experience because they all try to sell you expensive extras that you don't need and should never purchase from a dealer. They are really salesmen first and finance officers second. Also, since I was from CA and financing the truck, he did his best to get me to pay for an agent they had chosen to register my truck in my state. The cost is not worth it (you can do this yourself), and I would never give some stranger "power of attorney." This finance manager was quick to move papers in front of me to sign and very slow to give adequate explanations for each document I was signing. I had to ask several questions to get the information needed before signing anything. Make sure you carefully read everything you are signing and carefully check their figures. I expected all this, so I was not surprised by it. It's amazing how fast we got out of that office once he knew we were not going to be purchasing any of the offered extras. All that said, I would highly recommend Dennis Dillon Dodge. More