
Dennis Dillon Chrysler Dodge Jeep Ram
Caldwell, ID
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Still waiting We brought our vehicle in for a simple recall on the ignition. Scheduled an appointment ahead of time for 10 am. Also asked them to reattach an A pill We brought our vehicle in for a simple recall on the ignition. Scheduled an appointment ahead of time for 10 am. Also asked them to reattach an A pillar cover on the exterior (needed a small bolt size of which I could not seem to locate. They called us back at 3 pm to come pick up our vehicle. Apparently the car wouldn't start which had not happened before (ignition recall relates to key coming out nothing in starting mechanism) turns out the battery was beyond dead which still blows my mind but not a big deal. However, much to my amazement, in the 5 hours it was left with them they simply turned the car on an pulled on the key to see if it came out while in drive, ordered the part and looked at reattachin the a pillar cover, which they said would cost $100 to replace, well I finally found that bolt for 69 cents an it looks good as new... I don't know about most people but if that's all I did in 5 hours at my job, I would be fired no questions asked. We were given a 3-5 day window on when parts should be there. It's now 2.5 weeks later. We have called twice both times told they will contact us when they receive it. I typically do not leave reviews of places unless they really leave a lasting impression on me, this was one of them and in a negative way. I have read many reviews of them and on their site there is not a place to even write a review only viewing them. Leads me to believe their employees were the ones writing the reviews due to the fact there is no possible way we went to the same place. Needless to say after the work has been completed I will be staying away from Dennis Dillon. More
Rude Service Tried to negotiate with Sam via email as I live far away. He wrote back in a very rude, insulting manner. Actually got a better price from a local, Tried to negotiate with Sam via email as I live far away. He wrote back in a very rude, insulting manner. Actually got a better price from a local, smaller dealership. Do not shop here. More
I figured out the scam...luckilly before I flew there. So they have all these great prices posted online to suck you in. The salesperson I first dealt with is Kyle (very nice) then got to talk to Monte wh So they have all these great prices posted online to suck you in. The salesperson I first dealt with is Kyle (very nice) then got to talk to Monte who is your typical car salesman (seen Cadillac man?) Anyway, they will allow you to submit your financial information on the computer but will not quote you any rates or preapprove. Say "they can't run your credit until you get there". Not wanting to mess with this, I went to my credit union got preapproved and called them to get a copy of the deal sheet. Now the price went way up because I was not using their financing, ends up they are the same as everyone else with more scam. They also said after a year, you could transfer to my own financing; i would only be locked in for a year. Don’t want to travel to Idaho to figure out that I’m stuck for a year at 20% interest rate or something. Funny this "detail" is not disclosed anywhere on their advertised prices. They have a long list of things you need to know before you buy, but somehow they don’t let you know about this unless you really dig and ask a bunch of questions. These guys suck, avoid the scam if you are thinking of traveling from very far. Good luck. More
Very rude service. Salesman, Sam is very disrespectful and rude. I would never recomend this dealership to anyone. There are far cheaper, friendlier dealers around! and rude. I would never recomend this dealership to anyone. There are far cheaper, friendlier dealers around! More
Thank you very much Ron Wurtz (rwurtz@dennisdillon.com) Thank you very much Ron Wurtz (rwurtz@dennisdillon.com) in sales was a great help in getting me a great price on my 2010 Nissan M Thank you very much Ron Wurtz (rwurtz@dennisdillon.com) in sales was a great help in getting me a great price on my 2010 Nissan Maxima. I will send all the business i can. He was the nicest, considerate gentlemen through the whole sales process. This was my first Buying experience and he made it happen without any hassles. Great job and when i need another vehicle i will bring you my business. More
I just bought a new Dodge Avenger from Dennis Dillon. I I just bought a new Dodge Avenger from Dennis Dillon. I was impressed by the sales team and the streamlined buying proceedure, I did the whole deal o I just bought a new Dodge Avenger from Dennis Dillon. I was impressed by the sales team and the streamlined buying proceedure, I did the whole deal over the phone. No pressure, No hassle, and the car was as advertised.and "Nobody Can Beat Their Prices" Thanks John, for a truly enjoyable buying experience "Five Stars" and I love this car! Stanley Phillips. Bend Oregon. More
The best dealership I have ever been to. Chris was great, made the purchase fun and even gave himself a fun yet fitting nickname. Never was put through the wringer or meet a closer. If you want a hassle free made the purchase fun and even gave himself a fun yet fitting nickname. Never was put through the wringer or meet a closer. If you want a hassle free way to buy a car, ask for Ralphy at Dennis Dillon! More
"Pissed In Cleveland" very nicely sums up my experience. Gave this place $1K phone deposit on a Ram, which I was going to drive back to New Mexico. Did not meet this RC boy, but his phone demea experience. Gave this place $1K phone deposit on a Ram, which I was going to drive back to New Mexico. Did not meet this RC boy, but his phone demeanor was that of an arrogant punk. Quoted me a total price on the phone, but refused to verify it in writing. Unprofessional and clearly unethical: get me out there, then start price gouging, figuring I'll have no choice but to accept a higher amount. And be ready for a $300 VIN etching fee which mysteriousy isn't mentioned on the website. I can get that done free. If you're out of state, pay a little extra and stay away from this small-time racket. More
Buying new car. Needed work due to factory recall. He said he would call next day. Haven't heard from him in a week. Bought a car somewhere else...at a better price. said he would call next day. Haven't heard from him in a week. Bought a car somewhere else...at a better price. More
I found the truck I wanted and for a great price too! From start to finish, the sales staff and manager RC everything was handled smoothly. Everyone was friendly and helpful, I would recommmend them to From start to finish, the sales staff and manager RC everything was handled smoothly. Everyone was friendly and helpful, I would recommmend them to my family and friends. More