Dennis Dillon Chrysler Dodge Jeep Ram

Unbelievable - bought a 2017 Durango and within a month the sunroof shattered while driving. No impact or issues, just broke and dumped glass on my wife and daughter. Called the dealer and couldn’t get any the sunroof shattered while driving. No impact or issues, just broke and dumped glass on my wife and daughter. Called the dealer and couldn’t get anybody for a few days, until Jacob finally got the phone. He got me in touch with Jackie, who leads their service dept (or at least for my car was in charge) A few days later the car is at the dealer, it’s 2 weeks out from repair, and I have to pay $1,500 after already paying $21,000 for the car and then buying the warranties to try and prevent THIS exact thing. Really??? Not even 30 days and I have to come back to you, because my warranties state if I get outside work besides routine (oil and tires) I could void the plan. So I’m boxed into the sale, but xxx?? Warranties, new purchase, certified pre-owned quality, literally all worthless in the face of the gaping hole in my car roof. Beware, don’t buy here, will update if they decide to help or if it gets worse. More

Service Department was great, got my vehicle in on time and actually got the job done faster than I expected, all service writers were attentive to my needs and kept me well informed. and actually got the job done faster than I expected, all service writers were attentive to my needs and kept me well informed. More

Will not return phone calls. Service department is a joke. their 125 point inspection is a joke. they will try to rip you off with the third brake light scam. the insurance they Service department is a joke. their 125 point inspection is a joke. they will try to rip you off with the third brake light scam. the insurance they sell isn't worth the paper its written on. More

Absolutely wouldn’t recommend them to fix anything with your vehicles. We had our truck brought in for a recall and we wanted the recall fixed and hoped it would fix the truck. They ran a diagnostic and sa your vehicles. We had our truck brought in for a recall and we wanted the recall fixed and hoped it would fix the truck. They ran a diagnostic and said there were other things wrong with the truck. But we did not ask them to do that. Only to fix the recall. We went to pick up the truck and they charge me a $200+ diagnostic fee. When again, we DID NOT ASK FOR THAT. Also, before running the diagnostic they should have called and asked if we wanted that done. Oh and it would be $200. The quote to fix the “other problems” was $3,000 for just labor. AN ABSOLUTE JOKE. And the girl at the desk was absolutely rude and put it in stone we will never do business with them again. More

I had an excellent experience here. Sales, finance, and management were all fantastic to work with, and I never felt pressured. Zane was wonderful to work with! Sales, finance, and management were all fantastic to work with, and I never felt pressured. Zane was wonderful to work with! More

I bought a brand new truck in 2017. Every time I try to schedule a service it takes over a month to get a return phone call. I’ve tried at least eight times in the last two weeks with n Every time I try to schedule a service it takes over a month to get a return phone call. I’ve tried at least eight times in the last two weeks with no luck even after leaving messages with managers very poor service. More

Micah was excellent. Good selection of vehicles. Fair pricing. Easy financing and negotiation of trade in value. Good selection of vehicles. Fair pricing. Easy financing and negotiation of trade in value. More

They don’t stand on what they sell, avoid this place like the plague. Bought a used car, drove 22 days, quit working, dumped another $5,000 into it and still won’t run. They don’t return calls, managers are the plague. Bought a used car, drove 22 days, quit working, dumped another $5,000 into it and still won’t run. They don’t return calls, managers are always busy(screwing someone else) and never return calls. More

Bait and switch on prices. Unfamiliar with honesty. Promise and don’t deliver. Considering small claims court. Unfamiliar with honesty. Promise and don’t deliver. Considering small claims court. More

Do yourself a favor and avoid trying to buy a vehicle from this dealership. They have their own version of "market value" and do not entertain any other offer. They are rude and unprofessional especial from this dealership. They have their own version of "market value" and do not entertain any other offer. They are rude and unprofessional especially if you are an informed consumer. AVOID the headache of trying to deal with them. More