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Dellen Chrysler Dodge Jeep RAM

Greenfield, IN

Overview
Employees
Reviews
Vehicles
4.8
660 Reviews
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2640 West Main Street

Greenfield, IN

46140

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Showing 660 reviews

April 11, 2023

Fantastic all the way around! Great customer service and very knowledgeable. I’m very proud of our local Dodge dealership! More

by keith0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hi Keith. We're glad to see from your perfect review that the friendly staff of Dellen Chrysler Dodge Jeep Ram delivered a great experience. If there's anything further we can do for you, please let us know.

April 11, 2023

Not very helpful. People are nice but do not fix issues with your vehicle. Will probably start taking my vehicle to another dealer. Will not buy any more new trucks o More

by hamhead67
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Poppino
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Please know that we take our customer feedback seriously and I would appreciate the opportunity to speak with you about your overall experience with our Service Department. Please reach out to me at your earliest convenience to discuss this further. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

April 10, 2023

I purchased a Rear Window for my 2014 Jeep Wrangler because the rear defrost didn't work. While still under warranty of the new rear window. I took it back to Dellen because it to had never worked. I More

by miriamdrolles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Poppino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown...
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May 20, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is a top priority for us as well as offering five-star service to our customers. I would like the opportunity to speak with you regarding the experience you have shared and the feedback in regard to our Service Team. Would you please reach out to me at a time that is convenient for you to discuss this further? Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

April 10, 2023

Outstanding communications and service. Pleasant and friendly staff. Clean waiting area. Competitive service prices. I drive 90 miles one way to get my truck serviced at this dealership. More

by msgabou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thanks for the great rating. Here at Dellen Chrysler Dodge Jeep Ram, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

April 10, 2023

Service department was very professional, and they kept me informed of what was going on with the vehicle. More

by bastian5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Smale
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May 20, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello. All of us here at Dellen Chrysler Dodge Jeep Ram appreciate you taking the time to leave us this wonderful 5-star review. We are ecstatic to know that you had a professional experience with our Service Department. Thank you for choosing Dellen Chrysler Dodge Jeep Ram.

April 08, 2023

Very helpful in my decision making! Financing process was clear and easy, and the team was super nice! More

by kwilbur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are thrilled that our Sales Team could help you make a decision on your new car and make the car-buying process clear and easy for you. We hope you are enjoying your new car. If you need any help with it down the road, please let our friendly team at Dellen Chrysler Dodge Jeep Ram know.

April 07, 2023

Excellent customer service from start to end. Sent pictures and answered all my questions and concerns . A great person and easy to talk to. More

by eddie_gibson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarret Rudd
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Apr 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you so much for leaving us this outstanding 5-star review. It makes us pleased to learn that our staff could assist you with all of the questions you had and provide you with exceptional customer service. We hope to work with you again here at Dellen Chrysler Dodge Jeep Ram in the future.

Apr 08, 2023 -

eddie_gibson responded

Thank you for the great service even after the sale .

April 07, 2023

Dellen’s service was quick and polite. They offered water and snack if I needed it. The lounge was comfortable and quiet while waiting. More

by Kwjewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Gray
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Apr 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are excited to read that our Service Team was polite and quick ensuring you had a great experience. Thank you for your positive review. We are here if you need any further assistance here at Dellen Chrysler Dodge Jeep Ram.

April 07, 2023

Nice job. Very thorough fast service was not left waiting definitely a personal touch for service More

by jtolek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to leave us this exceptional 5-star review. We are delighted to learn that our Service Team could get your vehicle back out on the road promptly. You can be sure to expect this same level of customer service from us here at Dellen Chrysler Dodge Jeep Ram, no matter what assistance you require.

April 06, 2023

They were Friendly and efficient on service. Job well done. Will definitely go back to dellen More

by jrihm844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Poppino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are excited to read that our Service Team was efficient and friendly ensuring you had a great experience. Thank you for your excellent review and for trusting us with your automotive needs. We are here if you need any further assistance here at Dellen Chrysler Dodge Jeep Ram.

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