Customer Service

We had a leak issue with our 2024 Jeep Wrangler, that dated back to February 2025. We had the vehicle in at least five separate occasions. The was finally identified and fixed last week. Upon getting dated back to February 2025. We had the vehicle in at least five separate occasions. The was finally identified and fixed last week. Upon getting the vehicle back the check engine light came on. I don’t trust to take it back to the Dellen service department. We will never do business with Dellen again and we had been using them since the early 2000’s. More

by Travis Verified Customer Verified Customer

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Great sales experience from Ryan and service department rectified issues to my satisfaction. Highly recommend. rectified issues to my satisfaction. Highly recommend. More

by JK Verified Customer Verified Customer

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My favorite dealership in Indiana. Gary is amazing! I’d buy every car from him if I could. Gary is amazing! I’d buy every car from him if I could. More

by autumnwallace95 Verified Customer Verified Customer

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Had an issue that was difficult to solve and they worked hard to solve it. They were very responsive hard to solve it. They were very responsive More

by rsbkgardner Verified Customer Verified Customer

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I bought a used truck that had a problem with it that we didn’t realize until I got it home. I immediately contacted them and they told me to bring it back. They figured out the problem ordered the parts an didn’t realize until I got it home. I immediately contacted them and they told me to bring it back. They figured out the problem ordered the parts and fixed it. No questions asked! It says a lot for this dealership! I will definitely be planning on using them in the future on future vehicles! More

by richgardiner1988 Verified Customer Verified Customer

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All the persons that I worked with at Dellen were professional, courteous, prompt, knowledgeable, and personable. A great experience!!! professional, courteous, prompt, knowledgeable, and personable. A great experience!!! More

by jeff.sanders Verified Customer Verified Customer

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Got my vehicle into service in a timely manner and communicated all that needed done! Thanks! communicated all that needed done! Thanks! More

by S Curry Verified Customer Verified Customer

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I went to Dellen knowing exactly what I wanted, John worked with Courtney to find that exact Jeep Grand Cherokee for me. There were some miss communications along the way, but they made everything righ worked with Courtney to find that exact Jeep Grand Cherokee for me. There were some miss communications along the way, but they made everything right in the end. I am very happy with my purchase. I want to say thank you to the sales team! More

by sharonk Verified Customer Verified Customer

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warranty is nothing. your service desk people are weird and intense. service is no bueno. your service desk people are weird and intense. service is no bueno. More

by henrymatt95 Verified Customer Verified Customer

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Everyone was so friendly and answered all my question. The finance department helped me obtain a 90 day payment option because selling stock from my investments was not yet available. The finance department helped me obtain a 90 day payment option because selling stock from my investments was not yet available. More

by mlfisse22 Verified Customer Verified Customer

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