66 Reviews of Delaware Cadillac - Service Center
Scott was very patient and thoroughly reviewed all my options for purchasing / leasing a new vehicle. options for purchasing / leasing a new vehicle. More
Toni is always helpful her customer service skills are excellent. She remembers her clients and that makes me feel good and trust that she will make sure that my car will be serviced properly she is also excellent. She remembers her clients and that makes me feel good and trust that she will make sure that my car will be serviced properly she is also very knowledgeable about the mechanics of cars.. Toni is the Best More
Walter has seen to my service since my pa dealer was closed. He has been excellent in resolving my problems. I recommend this dealerships service department for the service your Cadillac requires. closed. He has been excellent in resolving my problems. I recommend this dealerships service department for the service your Cadillac requires. More
Drew is awesome. He patiently answered all my questions. Al graciously scheduled service to pick up my car & leave me a loaner to address 4 recall items & do annual m He patiently answered all my questions. Al graciously scheduled service to pick up my car & leave me a loaner to address 4 recall items & do annual maintenance. I would absolutely recommend Delaware Cadillac to all my friends. More
Service Department is courteous, prompt, and provides quality work at a reasonable price. The Service Department is one reason I wouldn't want to buy a car anywhere else. quality work at a reasonable price. The Service Department is one reason I wouldn't want to buy a car anywhere else. More
Walt and the entire service team at Delaware Cadillac are top notch. I've always driven Cadillacs and for as long I can remember we've had them serviced regularly at Delaware Cadillac. I highly recommend. top notch. I've always driven Cadillacs and for as long I can remember we've had them serviced regularly at Delaware Cadillac. I highly recommend. More
I would like to thank drew for the professionalism and the great customer service . I will never go to another person . Will be referring everyone to him the great customer service . I will never go to another person . Will be referring everyone to him More
I was upset at the time. The service manager called me and explained the cost to me. Now I am completely satisfied. Please disregard my negative review. The service manager called me and explained the cost to me. Now I am completely satisfied. Please disregard my negative review. More
Don’t go there. I was over charged for a wheel bearing on my 2016 srx Cadillac $680.00. First it was 500 part and 250 labor than they settled for 680.00 If found I was over charged for a wheel bearing on my 2016 srx Cadillac $680.00. First it was 500 part and 250 labor than they settled for 680.00 If found the gm part for 135 for 2. What a rip off. More
Worst service I have ever encountered. Cadillac XLR was dropped off on multiple occasions and dealership didn't fix the door sensor for the key FOB, black sponge tar coming out of the AC o Cadillac XLR was dropped off on multiple occasions and dealership didn't fix the door sensor for the key FOB, black sponge tar coming out of the AC or even bother to try and tighten the retractable top so it wouldn't squeak. Just washed their hands of all the problems with the excuse that Cadillac doesn't make parts for the XLR so we can't help. Two of these items just needed an A/C filter and vent cleaning and as far as the top is concerned they wouldn't do anything. Worthless service. More