Delaware Cadillac

Service department It's was my first time having my Cadillac serviced at Delaware Cadillac. They treated me like I've been coming there for years. Walter the service rep It's was my first time having my Cadillac serviced at Delaware Cadillac. They treated me like I've been coming there for years. Walter the service rep was very professional and good customer service skills. They handled all the routine maintenance thoroughly and timely. It was the best experience I ever had at a dealership service department. More

Our salesman, Kevin Ellis, was so great and knowledgeable our salesman told us about leasing, and the options with it, which turned out to be the best for us, since we don't keep vehicles long our salesman told us about leasing, and the options with it, which turned out to be the best for us, since we don't keep vehicles long More

I love my car! I drove from NJ to buy my car. The dealership had the best deal on what I was looking for and made the transaction easy. John worked with me over the I drove from NJ to buy my car. The dealership had the best deal on what I was looking for and made the transaction easy. John worked with me over the phone and put the deal together so it was ready when I picked up! They actually kept their word unlike other dealerships I have dealt with in the past. They made a deal and kept the same deal the day I walked in to sign paperwork. I didn't feel jerked around and that was nice . Scott and John were great! More

No pressure to buy and good people (Sales/Finance) I recently bought a used Cadillac XTS VSport from Scott Bernard at Delaware Cadillac and what a great experience! Scott was with another customer when I recently bought a used Cadillac XTS VSport from Scott Bernard at Delaware Cadillac and what a great experience! Scott was with another customer when I arrived so Kevin showed me the XTS and we talked about the features of the car. Kevin and Scott are the consummate gentlemen and not once did they pressure me to purchase. Scott and I discussed fair trade for the vehicle I was trading in, and just like that the deal was done. Also, Dave in finance was just the same - professional and personable. Dave took the time to explain all the "add-ons" and what might benefit me. If you're in the market for a vehicle, I'd highly recommend Delaware Cadillac...they are good people and treat you like family. More

above and beyond There are no words to describe the above and beyond the call of duty service I received from Scott Bernard and Carl Labarca. My sales man Scott, was There are no words to describe the above and beyond the call of duty service I received from Scott Bernard and Carl Labarca. My sales man Scott, was patient with no big sales pitch or pressure. Being a single person, I had to drive myself more than two hours to purchase and pick up my new Cadillac. On my journey to the dealership, my current car broke down with a severe gas leak. Delaware Cadillac is bring my old car on a roll back to my at their expense. It was just another service I was not expecting from these people. My next purchase will be with these guys HANDS DOWN! More

Pleasurable Experience This was my first experience with Delaware Cadillac. Everyone I had contact with were pleasant and extremely helpful. Scott Bernard was knowledgeabl This was my first experience with Delaware Cadillac. Everyone I had contact with were pleasant and extremely helpful. Scott Bernard was knowledgeable and informative. Scott, Carl Labarca and John Danze worked at making a deal that met my criteria. I do not hesitate to recommend this dealership to anyone interested in purchasing a new car. More

Our first car buying experience at a dealership Our experience was great. Clean environment ;friendly people. Joe Hiester was very kind and patience. We got a very good deal. We recommend this deale Our experience was great. Clean environment ;friendly people. Joe Hiester was very kind and patience. We got a very good deal. We recommend this dealership. More

Professionalism Everyone at the dealership went above and beyond to assure that I was a satisfied customer and left with the feeling that I was a new Cadillac VIP cus Everyone at the dealership went above and beyond to assure that I was a satisfied customer and left with the feeling that I was a new Cadillac VIP customer. More

Fantastic experience I drove 4.5 hours to buy the car I wanted from this dealership and Scott made the transaction go as smoothly as possible. Everything I saw in person w I drove 4.5 hours to buy the car I wanted from this dealership and Scott made the transaction go as smoothly as possible. Everything I saw in person was as described and seen in photos. I would highly recommend this dealership. More

Not Going Back! 15 days after I had service done ($650.03) to my 2011 SRX that I bought from them), I was back. Charged $1150.00 .....for my old "fabricated" part!!! 15 days after I had service done ($650.03) to my 2011 SRX that I bought from them), I was back. Charged $1150.00 .....for my old "fabricated" part!!! DONE. More