Delaware Cadillac

Awesome sales experience on my Certified Cadillac While looking on-line not really ready to buy I came across a great deal and decided to check it out even though I was not really planning on buying a While looking on-line not really ready to buy I came across a great deal and decided to check it out even though I was not really planning on buying a car. The staff to include Lee , John, and Mike in Sales were beyond nice people, you could tell this was like one big family making me feel totally at ease just hanging out. So I bought a car while not planning to do so and I absolutely love my Certified Pre-Owned Cadillac. The follow up from Mike was incredible - he set up my complimentary Sirius and On-Star saving me the hassle and constantly in a good way followed up on my satisfaction. If you want a stress free buying experience I highly recommend this team - they have Subaru and KIA also which seemed equally as friendly. More

Very Poor customer service. My car was totaled last week. I have been looking for a Cadillac SUV. I went on your website and found one that I like. I enter all the information My car was totaled last week. I have been looking for a Cadillac SUV. I went on your website and found one that I like. I enter all the information on line. The next morning I received a call from the dealer, telling me that they receive my message. They told me to make an appointment. I told them I get off work at 4;00 and that I will be there at 5:00. They told me my appointment will be with John Danze. When my husband and I got there, I ask to speak with John I was told he was inside with another customer. So we look and look around. Another man Tony I think that was his name try to help us. As we were looking we saw another couple drive away with the SUV, I said is that the SUV that I was inquiring about last night? Tony said I don't know let me check. He then said yes I think that is it. After me test driving the SUV, the other couple made the deal. John Danz never acknowledge the fact that we were even there. What the point with making the appointment. I will look for a Cadillac SUV elsewhere. Very unprofessional and poor customer service... More

Excellent! Scott Bernard worked hard and continuously to help me with every aspect of my purchase while at work and in his personal time. He follow thru with eve Scott Bernard worked hard and continuously to help me with every aspect of my purchase while at work and in his personal time. He follow thru with everything that he told me he would do for me. His word was bond. The dealership backed him up in my purchase of one of the best I have ever had. I can't thank them enough. More

Very Pleased Working with Scott Bernard and Paul was an excellent experience. Manager Paul was very helpful informing us of all the benefits of purchasing a cadill Working with Scott Bernard and Paul was an excellent experience. Manager Paul was very helpful informing us of all the benefits of purchasing a cadillac. More

Good Deal, Great Service I found a used car deal too good to pass up, well worth the 50mi drive. I had the pleasure of working with Mike who was very friendly and knowledgeabl I found a used car deal too good to pass up, well worth the 50mi drive. I had the pleasure of working with Mike who was very friendly and knowledgeable. Mike was always willing to answer our questions (even via text at any hour!) and helped explain the buying process to us. He worked with us to make a deal we were happy with with. Mike earned his five stars, no questions asked! I'm giving the dealership itself 4 stars due to an online price decrease after I had made a deposit on the vehicle the night of the test drive. This was out of Mike's control, and he worked with me to make things right. Other than that, the entire staff was accommodating and professional. We would recommend this dealer to friends and family. Thank you guys! More

GREAT EXPERIANCE Mike Cassidy did a great job helping me to choose the car that was best for my expectations. Very knowledgeable about all aspects of the Cadillac prod Mike Cassidy did a great job helping me to choose the car that was best for my expectations. Very knowledgeable about all aspects of the Cadillac products. More

Excellent! Very friendly. I had quite a few requests/requirements. Mr. Price was able to meet them all with a smile on his face! I will be buying all my cars t Very friendly. I had quite a few requests/requirements. Mr. Price was able to meet them all with a smile on his face! I will be buying all my cars there from now on! More

Excellent. Always neat, clean and courteous employees. I have been a customer about twenty years. . I have never had a bad experience with either sales or service, If additional work may be needed it is d I have been a customer about twenty years. . I have never had a bad experience with either sales or service, If additional work may be needed it is discussed with me and we make a decision. More

A+ Dealership Found my car on the internet. My salesman Scott was great to work with and the deal was done easily and very smoothly. He really worked with me to Found my car on the internet. My salesman Scott was great to work with and the deal was done easily and very smoothly. He really worked with me to get the best deal. Would highly recommend both Scott and Delaware Cadillac. More

Great Service Went in to look at a used car that I saw online. Joseph Hiester showed me the car. We took it for as test drive. He answered all my questions and was Went in to look at a used car that I saw online. Joseph Hiester showed me the car. We took it for as test drive. He answered all my questions and was very helpful about making a decision on whether to purchase the car or not. Every one at the dealership was very friendly and not pushy at all. Ive had my car for about a week and couldn't be happier. Great service. More