Delaware Cadillac

Mike Cassidy review from 7/21/18 On Saturday, 7/21/2018 I met Mike Cassidy, an experienced car sales man, who knows how to talk and listen to a person interested in a vehicle. I arri On Saturday, 7/21/2018 I met Mike Cassidy, an experienced car sales man, who knows how to talk and listen to a person interested in a vehicle. I arrived at 4pm on a Saturday, 1 hour prior to closing and Mike greeted me like he was beginning his day, with energy, a smile and patience. He listened and enjoyed a cup of coffee with me, as I explained what had unfolded with my previous vehicle over the past 48 hours. He genuinely wanted to help and respected the amount of money I could afford and came back with a payment 1/3 less than I anticipated. The entire process way stress free, he made me feel very comfortable with his welcoming personality and sharing stories of the relationships he has formed in his 25+years of selling vehicles. I walked out with less stress then arriving and comfortable knowing, I could afford the payment him and David Stanton were able to get me. I walked out in with keys in hand, in under 2 hours. We agreed to return on Monday, at the end of my day, to have the car detailed and for a courtesy fill of gas. He made the entire process very simple and its how I prefer to do business. That being said, I'm enjoying my 2010 Mazda 3S very much and was very appreciative of the service provided by Mike! I give him a 10 STAR rating! Thank you! Jenn Brooks More

Disappointingly unreliable service Very disappointed by the quality of Service or perhaps I should say lack of attention at service and upon its completion. I would strongly suggest if Very disappointed by the quality of Service or perhaps I should say lack of attention at service and upon its completion. I would strongly suggest if you care for the money you spent, to work with another service than the DE one. Lack of accountability and attention indicates a careless business. Careless business should not be in business. It is a pity because the dealership has excellent sales people. The service is run pretty poorly and there are a lot of excuses. I worked with them twice. I will not make that mistake again. Finally, if you value your money and your car, stay with your car and watch what is performed. More

Great service Had the best experience in purchasing our first brand new car. Our salesman, Scott Bernard, was great. As was the whole staff. They did everything to Had the best experience in purchasing our first brand new car. Our salesman, Scott Bernard, was great. As was the whole staff. They did everything to help us find the best car for us. Highly recommend visiting them if looking for a new car. More

Review for Mike Cassidy Before buying my 2015 Cadillac CTS from Delaware Cadillac, I checked out a few other dealerships, and wasn’t planning on buying a car that day. Howeve Before buying my 2015 Cadillac CTS from Delaware Cadillac, I checked out a few other dealerships, and wasn’t planning on buying a car that day. However, I was given VIP treatment by Mike as soon as I walked in to the dealership. Mike asked me all the right questions, and was able to figure out exactly the type of car I was looking for. I am a young 28 year old engineer, and I absolutely love my Cadillac. It has a very sporty look for young guys, along with everything you can ask for in a luxury car. Mike went into great detail about every feature the car has, and also explained to me in detail how to take care of it. After the test drive, I decided to buy the car the same day. Since then, Mike has followed up with me to make sure I am enjoying my new ride. He is very easy to reach out to via phone/ textin case you need help. Overall, I am very happy with my experience, and I highly recommend (especially the young guys who think Cadillac is an old person’s car, just give it a try) this dealership. Just ask for Mike when you get there and he’ll take good care of you. More

Fantasic My experience at this dealership was one that I will never forget...everyone that I came into contact with was very friendly and knowledgeable. I wou My experience at this dealership was one that I will never forget...everyone that I came into contact with was very friendly and knowledgeable. I would highly recommend this dealership for your next purchase. More

Purchase of our used Cadillac We found our car online, and called and spoke to Mike Cassidy. He had nothing but good things to say about this car, and we went to see it the next d We found our car online, and called and spoke to Mike Cassidy. He had nothing but good things to say about this car, and we went to see it the next day. Although it was a 2008 Cadillac, it looked brand new. The process to purchase very good, and Mike handled getting just a few things fixed for us. We would definitely recommend others to this establishment if in the need for a new or used vehicle. We did have one slight hic up with the paperwork that Dave handled quickly. More

Awesome help I was in the market for a used Escalade. Being local I reached out to Delaware Cadillac for help. They did not have the vehicle I wanted but assisted I was in the market for a used Escalade. Being local I reached out to Delaware Cadillac for help. They did not have the vehicle I wanted but assisted me in locating one I feel comfortable purchasing. I greatly appreciate the help I was provided. I will be using Delaware Cadillac for all my service needs. Mike Cassidy is a top notch person that goes out of his way to help. Even if he didn’t get the sale. More

The Realist Total Class And Respect Deserve Awards!!! They took care of me from start too finish and most importantly they did not try do decive me. They treated us with the upmost respect and dignity and They took care of me from start too finish and most importantly they did not try do decive me. They treated us with the upmost respect and dignity and I will surely recommend them too anyone in the market for a new or used vehicle!!! They never pressured Go check them out I LOVE their service an I am picky!!! GODSPEED !!! More

"Ultimate in Service" Scott Bernard and his team made my recent car-buying experience one of delight! They were the ultimate professional throughout, and worked tirelessly Scott Bernard and his team made my recent car-buying experience one of delight! They were the ultimate professional throughout, and worked tirelessly to find a program that was right for me. They exceeded my expectations, and I would recommend this team to anyone that I know (friend or family). Again, thank you Scott and team! Sincerely, Carbuy2018 More

Scott was a great salesperson Scott was very kind and considerate and an asset to the dealership. I have a great car and Scott did a good job of explaining all the features of the Scott was very kind and considerate and an asset to the dealership. I have a great car and Scott did a good job of explaining all the features of the XT5. I will get in touch with him again when purchasing another vehicle. More