Delaware Cadillac

Great experience! This is my 5th purchase from this dealership and for a good reason, staff is great, service department is second to none and it all ties well when yo This is my 5th purchase from this dealership and for a good reason, staff is great, service department is second to none and it all ties well when you have a great salesman. John is a Knowledgeable and patient young salesman who really took his time going over all the features and options for my new XT4 which by the way i am in love with. John was not pushy and made the car buying experience very delightful. I will definitely be back here for my next Cadillac! More

Best Cadillac Dealership in the Tri-State Area This Auto Team took care of all my needs from my 2016 purchase to my recent 2018 CT6. I’m satisfied with my dealerships performance from their work et This Auto Team took care of all my needs from my 2016 purchase to my recent 2018 CT6. I’m satisfied with my dealerships performance from their work ethic to their thoroughness. This is why I come all the way from Philadelphia to get my cars. More

Mike Cassidy & SRX Purchase Mike was the consumate profressional , not pushy, very courteous and aware of what I was seeking in a Certified SRX. He was a pleasure with whom to d Mike was the consumate profressional , not pushy, very courteous and aware of what I was seeking in a Certified SRX. He was a pleasure with whom to deal and even assisted me via text on his day off in pairing my iPhone up the car. I will be recommending Mike to my friends. More

Outstanding Experience If you are in the market for a new car I highly recommend visiting Delaware Cadillac and asking for Mike Cassidy. To say that I am very particular wo If you are in the market for a new car I highly recommend visiting Delaware Cadillac and asking for Mike Cassidy. To say that I am very particular would be an understatement. I was looking to replace my 2010 SRX which by the way was the best car I have ever owned! I wanted to return to Delaware Cadillac because they are First Class and have an excellent service department. I was fortunate to work with Mike. He listened to my needs, answered my endless questions and went the extra mile to make certain I found the perfect car for me. He is very knowledgeable, patient and a man of his word. If Mike says he will do something, consider it done! Nothing is too much trouble. He even returned my calls while on vacation! Mike’s customers are his number one priority and he is honest to a fault. He is an asset to Delaware Cadillac and the automobile industry. Thanks to Mike, I am a very satisfied customer. More

Excellent Service Working with Mike Cassidy, from the test drive to the purchase, was an excellent experience. He was very professional, reliable, timely, and easy to w Working with Mike Cassidy, from the test drive to the purchase, was an excellent experience. He was very professional, reliable, timely, and easy to work with. We would definitely work with Mike in the future as well as highly recommend him to anyone looking to purchase a car. More

Excellent Experience My experience at Delware Cadillac was as simple as car buying should be. I was met with friendly associates upon walking in, and was approached by Mik My experience at Delware Cadillac was as simple as car buying should be. I was met with friendly associates upon walking in, and was approached by Mike Cassidy shortly after arriving. I was interested in purchasing used, but was treated no differently than a new car buyer. Mike was more than helpful every step of the way, especially in delivering my vehicle to my residence because I wasn’t able to make it to the dealership. The accommodations I received from Mike was everything I had hoped for, and never received prior to visiting. Everything at Delaware Cadillac is First Class, and they provide a very easy buying process. I am elated with my purchase, and look forward to sending more business their way in the future! More

Great experience This is the second car we bought from this dealership because the service was great. With all the paperwork , we were done in a couple of hours. Scott This is the second car we bought from this dealership because the service was great. With all the paperwork , we were done in a couple of hours. Scott and Jennifer was very helpful throughout the whole process. More

Still waiting for 2nd key I purchased a CTS from them in December of '17. While purchasing the car from Kevin I had inquired about a 2nd key fob as the car only had one. He s I purchased a CTS from them in December of '17. While purchasing the car from Kevin I had inquired about a 2nd key fob as the car only had one. He stated that he would take care of it but it would take a couple weeks. After months went by I both emailed him and left messages for him, never to hear back from him. Now a year later I knew I had to come back for service as my seat wasn't working properly. I then at a suggestion of a friend wrote a bad review about having to wait a year for a key fob. This was answered immediately by the GM stating that I should email Kevin and he would take care of it. Kevin set me up for a service. I went early this morning and had my seat fixed, which they did with no problem. When inquiring about the key the service woman, who is extremely nice, said everyone in sales is busy in a meeting and without them signing off on it she could not get me a key. I really don't understand the poor level of service that they provide. How does it take a year to get a key fob? I had constant calls and emails when I was inquiring about purchasing the vehicle. Once you buy it they seem to forget about you. More

Easy and Excellent We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Pri We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac. More

Caddy in a Snowstorm I bought a used DTS last Thursday during a snowstorm. Scott Bernard went beyond the call of duty to show me the car and complete the deal. He cleare I bought a used DTS last Thursday during a snowstorm. Scott Bernard went beyond the call of duty to show me the car and complete the deal. He cleared the snow, washed the car and presented it to me for inspection in the clean well lighted garage while the weather outside roared. Scott is knowledgeable and customer centered. He delivered on his word during our transaction and delivery of the car. David Stanton completed the paperwork efficiently, respectful of my time. Thank you. Lewis Maurer More