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Delaware Cadillac

Wilmington, DE

4.9
775 Reviews
Delaware Cadillac - and our Dealership Group - AutoTeam Delaware - was originally founded in 1916, and we have been family-owned since 1982. We consistently receive some of the highest customer satisfaction ratings for both Cadillac sales & service. We have achieved Cadillac’s prestigious recognition of their Dealer of the Year and Master Dealer Awards in recent years, and we have achieved the designation as the # 1 Volume selling new Cadillac Dealer in the entire Philadelphia Sales District the last 4 years in a row. Learn more at DelawareCadillac.com Vehicle Purchase Amenities: A Personalized Sales Experience ** Great Vehicle Pricing ** One of the Largest Selection in the greater Philadelphia area of New, Certified, & Pre-Owned Cadillac Vehicles to choose from - In Stock, In Transit, and In Build Status ** Online Payment Tool - Customize Your Payments including Tax, Checkout with Deposit ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** We Support Our Local Community!!! Service Visit Amenities: Complimentary Vehicle Wash with Every Service Visit ** Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Our own Cadillac Roadside Assistance Technician to go out to clients in our Local Area ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Clean, Safe, & Healthy Service Visits ** Cadillac Factory Trained Technicians ** Genuine Cadillac Parts & Accessories!
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1606 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 775 reviews

November 11, 2019

Quick and easy I went to this dealership because Harry Boyer worked there and I know him to be honest, professional and efficient and very affective. Harry set me u More

by auxil47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Delaware Cadillac responded

Thank you for the kind words!

November 05, 2019

Mike Cassidy was great to deal with and definitely went the extra mile. I definitely look forward to doing business again with him in the future. we were from out of state and he was able to handle the tra More

by ID
Recommend Dealer
Yes
Employees Worked With
Mike Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issy Durkin
Sep 01, 2020 -

Delaware Cadillac responded

Thank you for the five-star review!

November 05, 2019

Awesome Service! My husband and I told James what we were looking for and that’s what he showed us. Thanks for everything. Completely Satisfied! I love my new XT4! More

by Jspence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Delaware Cadillac responded

Thank you for the five-star review!

November 04, 2019

Mike Cassisdy Is the salesman of the century. I have been shopping for automobiles for over 30 years and have never experienced the outstanding service that I received from Mike Cassidy. Mike is a More

by 10martinct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Delaware Cadillac responded

Thank you for the five-star review!

November 04, 2019

Took good care of us People at this dealership were very kind, professional and knowledgeable in each of their areas of expertise. I would recommend this dealership to our More

by Suzieqcatz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Beamish
Sep 01, 2020 -

Delaware Cadillac responded

Thank you for the kind review!

October 31, 2019

Fast and dependable service I went to this dealer saturday. I was late for my appointment but the sales representative was courteous.He got me in a certified pre-owned vehicle fo More

by Chuckaboom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Delaware Cadillac responded

Thank you for the five-star review!

October 31, 2019

Service department is the worst. After several attempts via phone calls and email to contact Bobby Jones with no response, I had to mention on my last attempt to reach out to the owner of the dealership to More

by ddeegan
Recommend Dealer
No
Employees Worked With
Toni Spille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ritter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Sirotin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Flowers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Delaware Cadillac responded

Hi, We are terribly sorry for the poor experience! I am not sure how you we're not able to reach them, but I'm sure you weren't ignored. However, there had to have been a communication break down on our part :( If you can e-mail me at alocker@autoteamdelaware.com with your phone number and more information I can try to see what we can do to make this right. Thank you for bringing this to our attention.

October 30, 2019

Top Notch Customer Service Traveled from Baltimore to purchase a Cadillac Escalade and Mike Cassidy was wonderful to work with. Exceptional customer service by him and his serv More

by Joanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Feist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Delaware Cadillac responded

Thank you for the five-star review!

October 29, 2019

Awesome Thank you so much to James and Harry for making my dream come true. They were very patient with me and worked there butt off to give me a great deal! More

by JoAnn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Delaware Cadillac responded

Thank you for the five-star review!

October 24, 2019

Great Customer Service The moment you arrive at Cadillac dealer you are treated with respect, professional and great customer service. James is Awesome! Great guy filled wit More

by Luz Berrios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Delaware Cadillac responded

Thank you for the five-star review!

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