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Delaware Cadillac
Wilmington, DE
796 Reviews
Delaware Cadillac - and our Dealership Group - AutoTeam Delaware - was originally founded in 1916, and we have been family-owned since 1982. We consistently receive some of the highest customer satisfaction ratings for both Cadillac sales & service.
We have achieved Cadillac’s prestigious recognition of their Dealer of the Year and Master Dealer Awards in recent years, and we have achieved the designation as the # 1 Volume selling new Cadillac Dealer in the entire Philadelphia Sales District the last 4 years in a row.
Learn more at DelawareCadillac.com
Vehicle Purchase Amenities:
A Personalized Sales Experience ** Great Vehicle Pricing ** One of the Largest Selection in the greater Philadelphia area of New, Certified, & Pre-Owned Cadillac Vehicles to choose from - In Stock, In Transit, and In Build Status ** Online Payment Tool - Customize Your Payments including Tax, Checkout with Deposit ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** We Support Our Local Community!!!
Service Visit Amenities:
Complimentary Vehicle Wash with Every Service Visit ** Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Our own Cadillac Roadside Assistance Technician to go out to clients in our Local Area ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Clean, Safe, & Healthy Service Visits ** Cadillac Factory Trained Technicians ** Genuine Cadillac Parts & Accessories!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 796 reviews
August 01, 2023
It took me about 3 weeks to make the decision, and Mike was patient and helpful and answered all of my questions, and stayed late for me to complete everything. If you want a no-pressure sales experience, was patient and helpful and answered all of my questions, and stayed late for me to complete everything. If you want a no-pressure sales experience, Mike (and Harry & David) were great to work with and I can recommend without hesitation. More
by Dtuna42
July 31, 2023
I was upset at the time. The service manager called me and explained the cost to me. Now I am completely satisfied. Please disregard my negative review. The service manager called me and explained the cost to me. Now I am completely satisfied. Please disregard my negative review. More
by bignick
Employees Worked With
July 31, 2023
Very professional from the entrance of the dealership to exiting the bldg to get in my new car they made me feel very comfortable and so glad I choose Delaware Cadillac for my New Car I am so happy that I exiting the bldg to get in my new car they made me feel very comfortable and so glad I choose Delaware Cadillac for my New Car I am so happy that I met my salesmen he was awesome More
by bennefieldjames
July 28, 2023
Don’t go there. I was over charged for a wheel bearing on my 2016 srx Cadillac $680.00. First it was 500 part and 250 labor than they settled for 680.00 If found I was over charged for a wheel bearing on my 2016 srx Cadillac $680.00. First it was 500 part and 250 labor than they settled for 680.00 If found the gm part for 135 for 2. What a rip off. More
by bignick
Employees Worked With
One of the girls in service, didn’t get her name
July 26, 2023
Worst service I have ever encountered. Cadillac XLR was dropped off on multiple occasions and dealership didn't fix the door sensor for the key FOB, black sponge tar coming out of the AC o Cadillac XLR was dropped off on multiple occasions and dealership didn't fix the door sensor for the key FOB, black sponge tar coming out of the AC or even bother to try and tighten the retractable top so it wouldn't squeak. Just washed their hands of all the problems with the excuse that Cadillac doesn't make parts for the XLR so we can't help. Two of these items just needed an A/C filter and vent cleaning and as far as the top is concerned they wouldn't do anything. Worthless service. More
by Jody C
Employees Worked With
July 25, 2023
Wonderful service and expertise. Thank you so much for taking your time to provide outstanding service. I truly love my new car and will highly recommend your dealership to my friend Thank you so much for taking your time to provide outstanding service. I truly love my new car and will highly recommend your dealership to my friends and family. Sincerely, Jean More
by Jean
July 25, 2023
Smoothest purchase out of my 5 vehicles ! Drew is super knowledgeable and passionate about his job. He’s a real asset to Delaware Cadillac, and would definitely use him in the future Drew is super knowledgeable and passionate about his job. He’s a real asset to Delaware Cadillac, and would definitely use him in the future More
by Randy Sargent
July 24, 2023
Drew was the best, excellent , very knowledgeable, friendly, not pushy at all. And everyone else that I was in contact with, Harry, David, and others were excellent. friendly, not pushy at all. And everyone else that I was in contact with, Harry, David, and others were excellent. More
by miniblndmn
July 15, 2023
Drew is very attentative and knowledgeable about his products. His sales approach is that of a consultant not a.pushy overwhelming approach products. His sales approach is that of a consultant not a.pushy overwhelming approach More
by khjr49
Employees Worked With
July 12, 2023
MR. DREW DO GOOD CUSTOMER SERVICE AND Mrs Tonya is good to I don't understand why my car needs service three weeks but in the row 🤔 .I hope they can answer my questions. I LOVE MY CAR to I don't understand why my car needs service three weeks but in the row 🤔 .I hope they can answer my questions. I LOVE MY CAR More
by mariebailey610
