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Deland Kia - Service Center

Deland, FL

4.7
1,594 Reviews

1,594 Reviews of Deland Kia - Service Center

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March 12, 2025

Bree was awesome and very helpful. I will continue to come back to this dealership because Everyone here is very helpful More

by gingerlilies59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Deland Kia responded

Our service team is our pride and joy; Bree is a great example of why! Thanks for trusting us with your car's upkeep. You can rely on our expert crew to keep your ride safe. Until next time, drive safely!

March 12, 2025

Everyone here is very friendly and helpful. All around Pleasant experience. Will continue to return to this dealer More

by gingerlilies59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Deland Kia responded

We appreciate you taking the time to review us! From everyone on our team, thank you for choosing us. Give us a call any time you need expert assistance; we'll be ready for you.

March 11, 2025

The service at Deland Kia was excellent as usual. I was greeted on arrival by the service staff and she took the time to explain what I was to have done and she would keep in if anything else nee More

by xxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Liner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Deland Kia responded

Consistency is key, and we're proud of our team for always working their best! We're happy to be your source for expert Kia service. You can call us with questions any time, or schedule online for added convenience. Drive safe!

March 11, 2025

Very friendly knowledgeable I was treated very good by everyone there especially Regina she was so accommodating More

by APRILWISEMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lungarini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Deland Kia responded

Regina deserves her own cheer section for the work she does! Thank you for giving her the praise she deserves. We hope you and your ride have lots of great adventures planned. Stop by any time and we'll ensure those trips are smooth and secure!

March 09, 2025

I’ve been with Kia for 4 years but this last time they gave me the wrong tire/hubcap in my car- when I called they made me feel like they couldn’t help . I normally have zero issues with my experience. I More

by jolene.francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lungarini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Deland Kia responded

Thank you for sharing your feedback with us, Jolene. We're glad you told us; our team is always looking for ways to improve. Please call John Snoke, our Service Manager, at 888-205-8106 if you have any additional things you'd like us to know. Thank you for being a customer, and we hope to see you again!

March 08, 2025

Derek is so nice, friendly and always takes care of my car. He is honest and kind. More

by wawarfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Deland Kia responded

Derek is in a league of his own! Thanks for giving him and our team a 5-star review. We're always happy to help, and you can visit us any time you need an expert's help.

March 08, 2025

Matt was not great at managing the efficiency and time of appointment. He also allowed my vehicle to be completed and released with excessive oil in the pan. Overall he was not the worst problem….it was the More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Garrigan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Deland Kia responded

We know that your time is valuable and regret to hear about your wait. Our team strives for excellent customer service, and we would like to learn more about your recent visit so that we can do better next time. Please contact Service Manager John Snoke at 888-205-8106. Thank you.

March 08, 2025

Great experience, everyone there has awesome customer service. That explains why they’re so busy. Superior service and the customer is always first. Thanks Deland Kia More

by cal335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Tannenbaum
Mar 10, 2025 -

Deland Kia responded

We have our customers to thank for everything, so we want to send those positive vibes right back! Thank you for choosing us for your car's upkeep. You can rely on us to keep your ride ready for whatever lies ahead!

March 08, 2025

They don't want to fix my husband car. Making chances for my family to get hurt. Terrible team More

by LORRANEVILLAFANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Snoke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Roman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Kus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nasiff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bree Baldwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Liner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Bacile
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Lungarini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Garrigan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Deland Kia responded

We would like to learn more about your recent experience with us, as we are concerned about your review. Please contact our service manager, John Snoke, at 888-205-8106 whenever you are available.

March 06, 2025

I was unable to open gas door to put gas in my car. When o went directly to the dealership they took me right in and my car was repaired within 2 hours. More

by DKGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Deland Kia responded

That's definitely a big deal; good thing we have a crew of master technicians on hand! We're glad they were able to get you access to your gas tank again. Now you can start an epic road trip confident and ready to roll!

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