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Deland Kia - Service Center

Deland, FL

4.7
1,593 Reviews
Call Service Center (386) 734-7800

1,593 Reviews of Deland Kia - Service Center

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March 31, 2025

Kimberly was so on the ball! I messed up my scheduled appointment and showed up unannounced on a very busy Friday. She handled my issue like a rock star and helped expedite my i More

by RAINSTORMES17
Service Time
Recommend Dealer
Yes
Employees Worked With
Kimberly Liner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Deland Kia responded

Kimberly appreciates the shoutout and wants to forward you some thanks, too! We are grateful for your business and your perfect rating. It helps us know when our team is doing great things, like accommodating someone when they need it most. Come see us again any time!

March 31, 2025

Great service. Very professional and friendly customer service. Accurately explained the process and the quality of the service. More

by adalberto1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bree Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Liner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Deland Kia responded

Thanks for the great review! Our team is proud of the work they do, and your 5-star rating lets us know they're right to be so happy with their efforts. It was a pleasure helping you, and we hope to see you again soon.

March 30, 2025

Service was great and quick. Polite and comfortable service. I feel like if the dealership was nearby I would be there more often. More

by BALESTRIERIBEVERLY362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Deland Kia responded

Great service done fast; that's exactly what our service center aims for every day! Our team hopes to see you again soon. You can trust our team to make sure your car continues to receive excellent service.

March 30, 2025

Amazin ! Delightful pleasant hard working efficient servicemen was totally pleased and the wait time was short also More

by BALESTRIERIBEVERLY362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Deland Kia responded

We’re grateful for your kind words and your business. Stop by anytime—our team is always ready to assist.

March 30, 2025

I DO NOT KNOW THE POOR SALESWOMAN, THE MANAGER, and the GUY THAT HANDLES THE PAPERWORK FROM THE SALE. THEY ARE ALL OF THS PEOPLE THAT SWINDLED ME OUT IF $8000.00 I’m sure that since they are in those po More

by mwalkerandgod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the name of those 3 people. I can surely go and find out.
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Apr 02, 2025 -

Deland Kia responded

We are concerned by your review and would like to work with you to learn more about your experience. Please call our General Sales Manager, Nick Perry, at 386-734-7800. We'll be happy to discuss further with you.

Apr 05, 2025 -

mwalkerandgod responded

DELAND KAI SALES IS A RIP OFF! I WAS RIPPED OFF FOR A TOTAL OF $8500.00. THEY RIGGED MY SALES PAPER WORK TO COMPENSATE FOR THE RIP OFF! I PURCHASED A USED VEHICLE FOR $20,000.00. I WAS OFFERED MY TRADE IN FOR $8,500.00. MY TRADE IN WAS NOT DEDUCTED FROM THE PRICE OF THE VEHICLE. THEY PRETENDED THAT THE VEHICLE WAS NEW SELLING AT $26,000.00, BUT WAS USED, IN ORDER TO JUSTIFY FOR NOT DEDICATING MY TRADE IN. KAI DELAND, FLORIDA IS A RIPOFF DEALERSHIP. I AM GOING TO HAVE TO GET AN ATTORNEY TO GET THIS MATTER RESOLVED. THE INFORMATION THAT CAME IN ON THE VEHICLE WILL INDICATE THE VEHICLES INFORMATION. AGAIN, THEY FALSIFIED MY PAPERWORK IN ORDER TO JUSTIFY MY RIP OFF! DELAND KAI DEALERSHIP IS A RIPOFF! PATHETIC!!! AS THE BIBLE STATES, WHATEVER IS IN THE DARK, SHALL COME TO LIGHT!

March 29, 2025

They make you feel so comfortable when doing business . Very respectful too. Recommended to everyone. More

by jbialer2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Deland Kia responded

Wow, a perfect rating! We’re so happy you had a great experience. Let us know how we can assist you in the future!

March 29, 2025

Happy with service, but every time I turn on my car I’m reminded that I’m overdue for service, because it wasn’t turned off when I had my car serviced. I did call Kia, was told I could come by and it would More

by THESUPREMECOURT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Deland Kia responded

We appreciate you taking the time to review us! Our team looks forward to seeing you again so that we can reset your sensor and have you ready to drive smoothly again. Give us a call if there is anything else you need from our team!

March 29, 2025

I WAS SCAMMED OUT OF $8000 by the female Salesman and the Manager wouldn’t handle the situation. My trade in was not deducted Afford!! I went back 7 times. Even the Manager wouldn’t assist. An OFFER SITUA More

by mwalkerandgod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Rettinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil DeRosia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mina Malek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lungarini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Aviles
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Apr 02, 2025 -

Deland Kia responded

We regret to hear about your experience with us and want to ensure that you are taken care of. Please call our General Sale Manager, Nick Perry, at 386-734-7800 so that we can discuss your experience further. Thanks, and we look forward to hearing from you.

Apr 05, 2025 -

mwalkerandgod responded

I’VE WENT BACK AND FORTH TO THE DEALERSHIP FOR A TOTAL OF SEVEN (7) TIMES WITH NO AVAIL. I AM A FEMALE AND WAS TAKEN ADVANTAGE OF. RATHER THAN TREATING ME AS A VAULE CUSTOMER, I WAS TOTALLY RIPPED OFF!

March 29, 2025

Great service, everyone was friendly and helpful. Was the first time I went to have the oil changed I decided to go with my husband, wow I couldn't believe how efficient everything was. I'd highly re More

by CHARLEYCHUCKLES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Deland Kia responded

Efficiency is what happens when experience, expertise and enthusiasm all combine! Now that your car is ready for the road again, where will you go first? Tell us all about your adventures next time!

March 29, 2025

Super helpful! Matthew Garrigan and Regina Basile are amazing and both do good work. I look forward to returning again! More

by Tracy Tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lungarini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Deland Kia responded

Thanks for taking the time to review us, Tracy! We're proud of our team's abilities, and with the dynamic duo of Matthew and Regina, success was all but guaranteed. You can trust our team any time; we're committed to premium service with each visit.

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