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Deland Kia - Service Center

Deland, FL

4.7
1,624 Reviews

1,624 Reviews of Deland Kia - Service Center

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April 23, 2025

They always have prompt service and amazing top tier customer service. Always greeted with a smile and goes above and beyond. More

by COURTNEYFLA407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Deland Kia responded

Kia service, customer service, every kind of service; that's where we're at our best! Thank you for the top-tier review, Courtney. We'll be ready to welcome you back whenever you need service next!

April 22, 2025

Happy with service rep, rep has a great professional personality and was extremely helpful, thank you More

by JAZERSANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin tannenbau five stars
Apr 23, 2025 -

Deland Kia responded

Expert auto service is a great start, though it helps when you have a fantastic team like ours! We're always happy to hear when they're on the ball and making auto service better. Come by and see us again any time you need professional Kia service.

April 22, 2025

Jorge is always excellent he always goes above and beyond for all my needs. Thank you sir. More

by NASIFFJORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Deland Kia responded

Jorge is more than deserving of this 5-star review! We're grateful for your rating; it lets us know that we're doing things right.

April 21, 2025

21 point safety check not done right. Coolant was low in my car. not good. More

by lld1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Deland Kia responded

We are saddened to hear that your service visit did not meet expectations. Please contact John Snoke, Service Manager, at 888-205-8106 and we would be happy to learn more about your experience with us. Thank you.

Apr 24, 2025 -

lld1059 responded

I did speak with Regina (my Svc Advisor); she did apologize and got me some additional info about the coolant. I just can't understand how I could lose so much coolant in a week after the service. When my husband checked it, the cap did not seem to be tightened all the way so the coolant could evaporate??? If the safety check is done right then I shouldn't have to check it. Does this mean I will need to verify before I leave now. Isn't topping off fluids part of the safety check??

April 21, 2025

Matthew was amazing! I didn't like sales bothering me at service center, the guys followed me since I entered Kia all the way to the service center. Matt was able to resc More

by Arya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Deland Kia responded

Thank you for taking the time to share your review with us! We appreciate the opportunity to learn and grow while also knowing our strengths. If there is anything else you need, please contact Nick Perry, General Sales Manager, at nick.perry@delandkia.net or 386-734-7800.

April 21, 2025

I feel that Marcus our salesman, was polite, respectful and knowledgeable. The purchasing of the new Kia was not as bad as I thought it was going to be. More

by susiqpugdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Bosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Scire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven M, Bradley Hoffman
Apr 22, 2025 -

Deland Kia responded

We often hear that visits with us are like a breath of fresh air, and it's all thanks to team members like Marcus! We aim to make car buying easy and streamlined, and it sounds like we reached our goal. Thanks for stopping by, and come see us again soon for maintenance!

April 19, 2025

Johnson was awesome they take very good care of me the service department is very good all around go there before or after Hyundai you will be completely satisfied More

by gmcorica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Snoke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Kus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bree Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Liner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lungarini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Deland Kia responded

We appreciate the perfect rating for Johnson and the team! You’ll always have a spot here at our dealership.

April 19, 2025

DeLand Kia has been great, from buying the day that I bought the vehicle through all the service visits. More

by GAMTNBEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Deland Kia responded

That five-star rating made our day — thank you! Drop by again soon, we’d love to catch up.

April 19, 2025

We recently relocated to FL from PA. We were searching for a reliable Kia service center, and after a couple sub standard experiences, we tried DeLand Kia and are glad we did. The best p More

by tonybuonpastore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Deland Kia responded

Welcome to the Sunshine State and to our dealership family! Matt is happy to be a part of the welcome wagon. Your Sorento and Niro and in great hands when you come to our service center. Enjoy your next road trip, and enjoy some scenic views!

April 19, 2025

The staff are always very professional and courteous, I like the seating areas, bathrooms are clean More

by LIZGOESWHERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Deland Kia responded

Thanks for your stellar review! We’re ready when you are for the next step in your journey.

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