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Deland Kia - Service Center

Deland, FL

4.7
1,548 Reviews
Call Service Center (386) 388-5400

1,548 Reviews of Deland Kia - Service Center

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April 24, 2025

Went to DeLand KIA recently and met with Marcus Bosco, salesman. He was very professional and personable. We weren’t planning on buying a new car but with his knowledge and dedication to us we did buy one More

by rat1029
Recommend Dealer
Yes
Employees Worked With
Marcus Bosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge (Finance Department)
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Apr 24, 2025 -

Deland Kia responded

Marcus has a special way with people and cars, and we're thrilled to hear it paid off for you! Congrats on your new ride and all the fun adventures ahead. We're here to assist you any time you need us.

April 24, 2025

The worker that greeted me was very friendly and it did not take a long time for the office worker to come out and get the necessary information from me to begin my service. More

by CTSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Deland Kia responded

We appreciate the stellar feedback! Hope your car's still running like a dream—come see us anytime.

April 24, 2025

Regina was thorough and ensured any concerns were addressed. Service timing was beyond excellent and thorough More

by cuchi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal is missed
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Apr 24, 2025 -

Deland Kia responded

Regina is honored to receive your shoutout! Since our team is always looking for ways to make service better, we want to know how we can make your next visit with us even better. Reach out and let us know!

Apr 24, 2025 -

cuchi1 responded

It seems you acknowledge review but I did not receive car wash voucher.

April 23, 2025

They always have prompt service and amazing top tier customer service. Always greeted with a smile and goes above and beyond. More

by COURTNEYFLA407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Deland Kia responded

Kia service, customer service, every kind of service; that's where we're at our best! Thank you for the top-tier review, Courtney. We'll be ready to welcome you back whenever you need service next!

April 22, 2025

Jorge is always excellent he always goes above and beyond for all my needs. Thank you sir. More

by NASIFFJORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Deland Kia responded

Jorge is more than deserving of this 5-star review! We're grateful for your rating; it lets us know that we're doing things right.

April 22, 2025

Happy with service rep, rep has a great professional personality and was extremely helpful, thank you More

by JAZERSANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin tannenbau five stars
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Apr 23, 2025 -

Deland Kia responded

Expert auto service is a great start, though it helps when you have a fantastic team like ours! We're always happy to hear when they're on the ball and making auto service better. Come by and see us again any time you need professional Kia service.

April 21, 2025

Matthew was amazing! I didn't like sales bothering me at service center, the guys followed me since I entered Kia all the way to the service center. Matt was able to resc More

by Arya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Deland Kia responded

Thank you for taking the time to share your review with us! We appreciate the opportunity to learn and grow while also knowing our strengths. If there is anything else you need, please contact Nick Perry, General Sales Manager, at nick.perry@delandkia.net or 386-734-7800.

April 21, 2025

I feel that Marcus our salesman, was polite, respectful and knowledgeable. The purchasing of the new Kia was not as bad as I thought it was going to be. More

by susiqpugdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Bosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Scire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven M
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Apr 22, 2025 -

Deland Kia responded

We often hear that visits with us are like a breath of fresh air, and it's all thanks to team members like Marcus! We aim to make car buying easy and streamlined, and it sounds like we reached our goal. Thanks for stopping by, and come see us again soon for maintenance!

April 21, 2025

21 point safety check not done right. Coolant was low in my car. not good. More

by lld1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Deland Kia responded

We are saddened to hear that your service visit did not meet expectations. Please contact John Snoke, Service Manager, at 888-205-8106 and we would be happy to learn more about your experience with us. Thank you.

Apr 24, 2025 -

lld1059 responded

I did speak with Regina (my Svc Advisor); she did apologize and got me some additional info about the coolant. I just can't understand how I could lose so much coolant in a week after the service. When my husband checked it, the cap did not seem to be tightened all the way so the coolant could evaporate??? If the safety check is done right then I shouldn't have to check it. Does this mean I will need to verify before I leave now. Isn't topping off fluids part of the safety check??

April 19, 2025

We recently relocated to FL from PA. We were searching for a reliable Kia service center, and after a couple sub standard experiences, we tried DeLand Kia and are glad we did. The best p More

by tonybuonpastore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Deland Kia responded

Welcome to the Sunshine State and to our dealership family! Matt is happy to be a part of the welcome wagon. Your Sorento and Niro and in great hands when you come to our service center. Enjoy your next road trip, and enjoy some scenic views!

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