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Del Toyota - Service Center

Thorndale, PA

4.4
1,592 Reviews

1,592 Reviews of Del Toyota - Service Center

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March 30, 2020

The exterior of the car was detailed after an accident, And the five year protection was reapplied and the car looks like new again kudos to the detail department More

by JCWEINMAN
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 30, 2020 -

Del Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All the best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 27, 2020

Good work as usual, 5th Toyota bought here.......... There is not much more to say. Thank you again. You keeping wanting more words do I am done More

by ADD
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 29, 2020 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 27, 2020

Awesome service. Highly recommend . Staff was extremely helpful and considerate. Every time I get my car service I always received the most friendliest welcome. Job well done ! More

by JAYFRANKLIN34
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Mike Naegele, Kimberly Smith
Mar 29, 2020 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 24, 2020

I’m very happy with the work they did on my SUV Oil change and tire rotation!! Very pleasant people!!Thank You For Your Service!! More

by MISSPRISS55
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 25, 2020 -

Del Toyota responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 21, 2020

I’ve always taken my Tacoma trucks to Del for all my servicing over the years. Had my last truck for over 230,000 miles and hope to have this one as long or longer. More

by FRANK.GRABLUTZ
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 22, 2020 -

Del Toyota responded

We appreciate the kind words, Frank. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 18, 2020

Everyone at Del is always so helpful and kind whether you’re there to but a car or there for service. It’s always a good experience More

by Sherrisp
Recommend Dealer
Yes
Employees Worked With
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele, Elizabeth Dempsey
Mar 18, 2020 -

Del Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 18, 2020

great , the people are always friendly and prompt with what they said they would do. I bought my car here and will continue to have it inspected and servi More

by GDELPRATO
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 18, 2020 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 17, 2020

Excellent, everyone is very nice and the service is great and Toyota's are the best vehicles I have ever owned and driven Thank you all for all you do, Tina Arasin More

by TMARASIN
Recommend Dealer
Yes
Employees Worked With
Al Demsky
Mar 18, 2020 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 16, 2020

The check-in service desk young woman was very accommodating when I realized I did not have my proof of insurance card to get my car inspected. She quickly provided the phone number to me and the More

by Judith Beaulieu
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 18, 2020 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 16, 2020

Scheduled paint and dent repair for rear bumper since I purchased extra coverage. 1st appointment sent guy called out sick. 2nd appointment was told not covered. More

by WEGOKSPD
Recommend Dealer
No
Employees Worked With
Mike Naegele
Mar 18, 2020 -

Del Toyota responded

Thank you for taking the time to share your recent experience at Del Toyota. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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