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Del Toyota - Service Center

Thorndale, PA

4.4
1,592 Reviews

1,592 Reviews of Del Toyota - Service Center

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May 16, 2020

Everyone who works there is very professional and courteous. I don’t usually take my vehicles to a dealer but after purchasing a 2017 Tacoma I decided to use Dell for all my trucks needs. I’m very ha More

by SUPERFRESH377
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
May 17, 2020 -

Del Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 14, 2020

Diagnosis was correct, Covid 19 distancing was observed, workers were courteous and responsive. Work was done timely and was explained well to us. We were certainly satisfied. More

by MROSECOUTRE
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
May 15, 2020 -

Del Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 01, 2020

Del Toyota has been great to me and my husband. This is our 2nd vehicle and I wouldn’t go anywhere else to buy a vehicle. They are polite and the facility is very clean. The people there are fantastic. More

by GLADFELTERJENNIE
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele, Shawn Krause
May 01, 2020 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 29, 2020

Good service. Friendly staff. Good atmosphere. Would recommend to anyone. Jack was very knowledgeable and helpful with dealing with my car and it’s suspected issues. More

by HFITZP99
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick
Apr 30, 2020 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 29, 2020

From the time I pulled into the garage until the time I checked out everyone was so nice considerate and plesent it was like a honor to meet and talk to the whole staff. I would highly recommend anyone go More

by PRDMAN78
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Apr 30, 2020 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 25, 2020

I was billed $80 for oil change. Im very upset about this and will not return any time soon. This is ridiculous . The prixe quoted was 29.99 More

by alandrhon
Recommend Dealer
No
Employees Worked With
Mike Naegele
Apr 28, 2020 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 22, 2020

In twenty five words (in English) what I can truly say is that the work that was to be done was indeed actually quite done. More

by TpainFul
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Apr 23, 2020 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 22, 2020

You are way too expensive and I was told I didn’t have an appointment that I made online. Funny how you had my address and new cell phone number. We have never been to your facility before. Guess I really d More

by jlford509
Recommend Dealer
No
Employees Worked With
Mike Naegele
Apr 23, 2020 -

Del Toyota responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 18, 2020

I took my car in for inspection and to get my summer tires put on. The took me right away, had enough room for proper social distancing. The job was finished quickly and well. More

by ANDY72
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Apr 20, 2020 -

Del Toyota responded

Thanks for the great feedback, Andy. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 08, 2020

Always accommodating and works with your schedule. I was in during coronavirus and every precaution was being taken by everyone at the dealership. They always review anything extra with you before doing wo More

by PPRZYCH
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Apr 17, 2020 -

Del Toyota responded

Your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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