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Del Toyota - Service Center

Thorndale, PA

4.4
1,592 Reviews

1,592 Reviews of Del Toyota - Service Center

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June 05, 2020

Del Toyota service center is friendly, professional, and efficient. Can’t ask for much more out of them then that. They also have been very accurate with issue identification and competitive with pricing. More

by DJOY23
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 09, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 04, 2020

Please remove my number from your records. I am not a customer, just a wrong number that keeps getting calls and messages. I’ve called before but now I get this. More

by Carol
Recommend Dealer
No
Employees Worked With
No one
Jun 10, 2020 -

Del Toyota responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

June 01, 2020

Terrible service. There is always some kind of issue every other time I come in. The last time I came in to have an alignment done and wheels and tires put on. Alignment was crooked upon driving away fr More

by CLBULLOCK
Recommend Dealer
No
Employees Worked With
Connor Christman, Mike Naegele
Jun 10, 2020 -

Del Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 01, 2020

I was very displeased with the care of my car this time. I have never visited the service center and the person not put a paper mat down to protect my car from the mechanics dirt on their feet. Not only wer More

by ERLENEGREEN126_
Recommend Dealer
No
Employees Worked With
Can't remember name
Jun 10, 2020 -

Del Toyota responded

Thank you for your feedback, Erlene. We are presently looking into this matter, and encourage you to contact us directly to provide a bit more insight into what happened. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 31, 2020

I took my car there for 3000 mile check up .The staff was courteous.The dealership was very clean and friendly and my wait wasn’t very long More

by Boyerman
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Demsky, Connor Christman, Chelsea Cirino
Jun 02, 2020 -

Del Toyota responded

Boyerman, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 29, 2020

Staff are always professional and friendly-service is always performed promptly. Staff explain if and why I may need unexpected work done. Reliable and trustworthy. More

by BAKERPOTTS
Recommend Dealer
Yes
Employees Worked With
Jack
May 29, 2020 -

Del Toyota responded

Thanks for the great feedback! We really appreciate your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 27, 2020

I have purchased 5 Toyota vehicles from Del Toyota over the years. I always get the best deal there and always receive professional service. I would highly recommend Del as a dealer. Toyota vehicles are More

by H0LT87
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
May 29, 2020 -

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 23, 2020

I brought my car in for a recall and when I left found there was a tear in the ceiling near the sunroof and a panel next to the gas pedal was completely loose. The sunroof was scratched and everything I More

by Ashley
Recommend Dealer
No
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Del Toyota responded

That is certainly not the kind of experience we seek to provide, Ashley. Please call us when you can so we can address this together. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 21, 2020

I was in and out within one hour . The service advisors were very helpful thanks for a great service . I also had no problem scheduling the visit. More

by anibal.lizasuain
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
May 22, 2020 -

Del Toyota responded

We really appreciate your review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 18, 2020

The service was fine but the technician took my daughters car seat out and never secured it when it was put back in. Basically it was a loose car seat just sitting there. Because of this the whole seat tippe More

by PATRICKBANANNI
Recommend Dealer
No
Employees Worked With
Im not sure
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