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Del Toyota - Service Center

Thorndale, PA

4.4
1,592 Reviews

1,592 Reviews of Del Toyota - Service Center

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June 28, 2020

Mike was so awesome making sure I was satisfied with my 25k service! He was so Helpful and pleasant on the phone and with my son who brought in the car for service! Mike is a real treasure! More

by jenny.peat
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 30, 2020 -

Del Toyota responded

Thank you for your great review, Jenny! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 28, 2020

Service Everyone I spoke to including the person who made my appointment and the gal at the payment center were friendly and professional. Thank you for aski More

by Shelbysrj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 30, 2020 -

Del Toyota responded

Thank you for the great review, Shelby. Please come visit us if you need anything else, be it service or sales. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 28, 2020

I like the fact that every Del Toyota employee I have met seems genuinely interested in taking care of the customer. I have been in sales all my life and appreciate that having never experienced this with al More

by EJB1300
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 30, 2020 -

Del Toyota responded

We are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 28, 2020

We were new to Del’s service center. Unfortunately we didn’t realize all services that were performed for our vehicle were overpriced 20-25%. Unless entirely necessary, we won’t be returning to Del but w More

by terryp101
Recommend Dealer
No
Employees Worked With
Don’t know what employees took care of us
Jun 30, 2020 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 28, 2020

Siempre he contado con muy buena atencion.. buen servicio en Mecanica y Gestion de un vendedor Miguel Pichardo..Servicio para cambiar una parte de bolsas de aire. More

by lapatada16
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Jun 30, 2020 -

Del Toyota responded

Nos hace feliz escuchar que nuestro equipo se ocupó de usted y que todo salió muy bien. Esperamos verle otra vez en el futuro. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 28, 2020

Simply the best car dealership, better than all the rest! From purchase to service, these folks are the real deal. I will never go anywhere else! More

by Nanette
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Del Toyota responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 16, 2020

Excellent all around. I got my oil change and state inspection done and Mike was amazing. Work was explained from the get go and completed in a timely manner. More

by AMADEYIGA
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 16, 2020 -

Del Toyota responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Mike is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 13, 2020

AC issue, was fixed accordingly, it was fixed . Why are 25 words are needed....fifteen, sixteen seventeen eighteen nineteen twenty twenty-one twenty-two twenty-three More

by MCCORKLEFAM105
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 16, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2020

Quick, good explanations, nice service people Good explanations, answered questions satisfactorily, timely, and always felt they did the best that could be done. Have always been pleased with res More

by PEDRO41404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 15, 2020 -

Del Toyota responded

Pedro, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 11, 2020

Del Toyota is the dealer you want. Sales and service are professional, efficient, competent and friendly. They treat you with respect and consideration. I’m a satisfied customer. More

by VICTORY.1954
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Del Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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