1,592 Reviews of Del Toyota - Service Center
Great service. Professional, attentive and competent personnel. Would recommend Dell Toyota to anyone. Scheduled service and follow up was first class. Will always buy my new car here. personnel. Would recommend Dell Toyota to anyone. Scheduled service and follow up was first class. Will always buy my new car here. More
Great Major and Minor Service I have been purchasing and having cars serviced with the Del team for over 20 years. Toyota quality is always great and the Del team always makes for I have been purchasing and having cars serviced with the Del team for over 20 years. Toyota quality is always great and the Del team always makes for a great customer experience. Dom and the service team is friendly and knowledgeable. They don't sell anything not needed and stand behind their work. I hope to do business with Del for a long time to come. More
I already filled out a survey and never heard back. A little skeptical about coming back for service. They recommended services that shouldn’t have been. little skeptical about coming back for service. They recommended services that shouldn’t have been. More
Quick and thorough. My car was finished much faster then expected, and I forgot to ask for an oil change, and when I requested one on the phone I had been informed it was already done based on my mileage. O expected, and I forgot to ask for an oil change, and when I requested one on the phone I had been informed it was already done based on my mileage. Overall, I am very happy with my service. More
Love my time here everytime. Great customer service. Never had any issues. Abbie helped me a lot in my purchase. Service Dept. is always great. Never had any issues. Abbie helped me a lot in my purchase. Service Dept. is always great. More
Came in for a simple tire rotation for $19 because I don’t have two jack stands and a space to work at home. Had an appointment slot. Waited an hour. Finally, someone comes out and someone tells me o don’t have two jack stands and a space to work at home. Had an appointment slot. Waited an hour. Finally, someone comes out and someone tells me of all the things my truck “needed”. They wanted $300 for 60k mile tune up (oil/filter, cabin air filter, air filter...and tire rotation) - all routine jobs I just did myself, save the tire rotation, for under $100. Then they want to flush my A/C. $75. Then they wanted $500 for new brakes and rotors (ok, fine, I know it’s about time for fresh brakes). But that’s another job I wound up doing myself for $175 and 2 hours of my time after I watched a YouTube video a week later. Listen. I get that you’re there to make money on repairs. What pissed me off is that your people neglected the 15 minute tire rotation and had me sitting around with my thumb up my xxx while your tech went hunting for things to up-sell me on. When your people finally came out to tell me about $900 in maintenance, they still hadn’t rotated my xxxxxxx tires and I had to wait another 30 minutes. Because of that, I couldn’t get half of the other things I had planned to do that day because your service took so long. My Afternoon And day off was wasted. I should have demanded there be no charge. Here’s some advice: Do the job. Then “inspect” for repairs the customer might want to consider. But that inspection should never eat into the time It takes to complete the original job requested. And how do I even really know they actually rotated the tires? I’m gonna have to mark them if I bring my truck back... IF. Maybe I’ll just buy some jack stands and do it myself instead of coming in for a tire rotation and a waste of my time. More
State inspection was due. Del picked up and delivered my car The people are friendly, very pleasant. I find their rates reasonable---have had no problems with their work. Jerry in service dept always explains th The people are friendly, very pleasant. I find their rates reasonable---have had no problems with their work. Jerry in service dept always explains the work very clearly, and I consider a "friend" whom I can trusyt. More
Great service..fast and efficient..on time..waiting room was clean and everyone was social distancing..I got to talk with the best salesperson ever!!!!! Martin Fussellman was clean and everyone was social distancing..I got to talk with the best salesperson ever!!!!! Martin Fussellman More
I always get great care & service at Del Toyota! Especially during this time, it was great to still have such a great experience with my service Especially during this time, it was great to still have such a great experience with my service More