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Del Toyota - Service Center

Thorndale, PA

4.4
1,592 Reviews

1,592 Reviews of Del Toyota - Service Center

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July 23, 2020

Had an inspection and oil change done.Very happy with the service done on my car and all the employees were very helpful and friendly. More

by ginamarie52
Recommend Dealer
Yes
Employees Worked With
Jesenia Rios
Jul 24, 2020 -

Del Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 23, 2020

Great loyalty with Del. We've been a customer for 29 years. Service department treats us with consideration and we trust their service. Our cars have had long lives due to this relationship! More

by A
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 24, 2020 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 23, 2020

My favorite Toyota dealership. Been going to them for years. They are always courteous, competent, professional, and have a great, comfortable and large waiting area. More

by Susan
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele, Elizabeth Dempsey
Jul 25, 2020 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 20, 2020

I was disappointed. I had to wait 3 hrs for inspection, then wrong sticker, then given a coupon for NEXT service rather than discount on the current bill. Useless as I will NEVER return to axel! More

by Susanjames7282
Recommend Dealer
No
Employees Worked With
If Don is a manager he is the person who would not discount the service., Don Romanek
Jul 24, 2020 -

Del Toyota responded

We appreciate you sharing your experience with Rivertown Buick GMC. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 14, 2020

Service is fast and correct. I wait while they do the work and they don't take more than an hour. Except for inspection, but that's to be expected. Everyone is friendly and professional. More

by G.E. Wells
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Jul 15, 2020 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

July 09, 2020

Very pleasant folks to work with. The car was serviced and ready on time. The hours to pick up the car were available with our schedule. More

by jcparham
Recommend Dealer
Yes
Employees Worked With
Mike Naegele, Elizabeth Dempsey
Jul 10, 2020 -

Del Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 09, 2020

Outstanding service. Mark informed me about an upcoming inspection which is due in August and he suggested to have it done today to avoid coming back in August. Great suggestions. More

by JESSE.JONES5091
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 10, 2020 -

Del Toyota responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 02, 2020

Great services best prices, they really treat you like family’s. I will recommend it to my friends and family. I like the coffe area More

by MILTHON34
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 06, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 02, 2020

Always receive great service and friendly customer service. We are pleased with the last service experience and will use them again as well as recommending them to our friends. More

by mlcorrigan
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick
Jul 06, 2020 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 01, 2020

Mark and the service team did a great job addressing my vehicle’s needs. Vehicle was serviced in a timely fashion and done the first time. More

by JOSEPHCOYLE
Recommend Dealer
Yes
Employees Worked With
Mark inservice
Jul 01, 2020 -

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

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