Del Toyota - Service Center

Had coffee good, they have an inside the building drop off area which is nice on rainy days like the last time I had service work done on my car. When finished the service they brought the car back into t off area which is nice on rainy days like the last time I had service work done on my car. When finished the service they brought the car back into the building so I wouldn't get wet since it was pouring outside. It took almost 2 hrs. for a tire rotation and oil change which I thought was taking too much time. Try providing some extra services like vacuuming out our vehicles and when the weather allows a quick trip through a car wash would really set your service dept. above others and not cost too much money. At least give the option of paying a few dollars more for a car wash when we first get checked in and don't take too much extra time for the car wash. My only complaint is my wife and I both have purchased a RAV 4 from Del Toyota, mine 2018 and hers 2019 and we both get an email from the other person's vehicle for service which is confusing. The email just says your RAV 4 needs service. The manager can't seem to get this problem straightened out since we mentioned this problem about 5 times with no avail. They also never change the mileage screen back to what it was when we first brought to car in. I like to see what mileage I get as it calculates when I am driving instead of an arrow pointing to the direction I am heading. I already h ave a direction signal . More

I absolutely love Del Toyota... I feel as tho I have made friends there... it’s not just where we buy and service our cars/trucks... we visit our friends!! friends there... it’s not just where we buy and service our cars/trucks... we visit our friends!! More

I was very happy with the service, the people that set I was very happy with the service, the people that set up the appointment, and my car being done on time. I will definitely continue to service my I was very happy with the service, the people that set up the appointment, and my car being done on time. I will definitely continue to service my car here. More

I do not mind waiting for service to be done on my van. It’s clean, comfortable and everyone is friendly. And there is coffee available. It’s clean, comfortable and everyone is friendly. And there is coffee available. More

Overall thorough 90,000 mile inspection and service. Some issues were identified and corrected which is good. Little troubled by the overall cost but glad I went issues were identified and corrected which is good. Little troubled by the overall cost but glad I went More

Fast check in and check out, service was also excellent. I was advised on all service notices regarding my Tacoma and everything was handled in one visit. I was advised on all service notices regarding my Tacoma and everything was handled in one visit. More

My car was serviced for a recall repair only, and the work was completed in a timely and professional manor. The check in and check out was brief and the waiting time was comfortable. work was completed in a timely and professional manor. The check in and check out was brief and the waiting time was comfortable. More

"Certified" auto delivered needing wheel alignment. When car returned, dealer made no attempt to do anything extra to compensate for the inconvenience. This is what separates a good dealership from a great car returned, dealer made no attempt to do anything extra to compensate for the inconvenience. This is what separates a good dealership from a great dealership. More

For over a year I have had a problem with the Bluetooth in my highlander and del Toyota has been in able to correct the problem Very very poor customer service. in my highlander and del Toyota has been in able to correct the problem Very very poor customer service. More