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Del Toyota - Service Center

Thorndale, PA

4.4
1,592 Reviews

1,592 Reviews of Del Toyota - Service Center

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May 19, 2021

Amazing service! Miguel was an amazing help !! Didn’t think i’d ever purchase a car until he made it all work out !! thank you! More

by milleirysf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Del Toyota responded

Thank you for your great review! We're glad to have Miguel on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 18, 2021

Need more experienced service writers but over all service was friendly and very helpful. Cashiers were friendly also. Car is in great shape Thank you More

by vickisteph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
May 19, 2021 -

Del Toyota responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 14, 2021

I am confident in the quality of service I will receive when having my 4Runner serviced at Del Toyota. Del has convenient hours and a well appointed waiting area. More

by GG63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
May 14, 2021 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 14, 2021

Absolute incompetence, I’ve never dealt with such stupid people in my entire life. Every time I bring my truck in for service there’s an issue,they dont listen they lie and they rip people off.I will never More

by JAKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Entire service department , Ed Pritchard
May 17, 2021 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 13, 2021

When I purchased the vehicle in October of 2020, upon delivery, it was noted that the remote for the passenger side rear view mirror was inoperative. I was told to bring the car to the service dept and t More

by ANSWERTHISONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry
May 17, 2021 -

Del Toyota responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 13, 2021

The service team was very honest and helpful with navigating the repairs of our Tacoma pickup. We were told by another service team that the drive shaft was bent and that it would be a $1500 repair. More

by Suebcapo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
May 14, 2021 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 13, 2021

Clean, Friendly and the service was completed before the estimated time! Peaceful environment to get work done, read a book or just watch TV! I would choose Del again! More

by iscn32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
May 14, 2021 -

Del Toyota responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 12, 2021

New car 5,000 mile service went sorta ok. Only New car 5,000 mile service went sorta ok. Only 2:complaints on the car. (2021Highlander) - the phone charger in the console does not work - the More

by RWNEWMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
May 14, 2021 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 12, 2021

Great people, great service. What more could you ask for? A thoroughly enjoyable service experience. What more can I say? I say, what more can I say? More

by ronzo200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Domenic, Josh
May 14, 2021 -

Del Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 09, 2021

The staff is professional and courteous. Our experience was as better even than pur expectations. Also there were refreshments and snacks served, and we were able to wait inside while our vehicle was being More

by RIVASODALYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
May 10, 2021 -

Del Toyota responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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