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Del Toyota - Service Center

Thorndale, PA

4.4
1,592 Reviews

1,592 Reviews of Del Toyota - Service Center

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June 24, 2021

Needed to have a new fob for my RAV as my husband lost one. Called Derek T. (our salesman) and he ordered immediately. Derek let us know when it came in. Scheduled an appointment with Shawn K. in serv More

by Dee Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill, Shawn Krause
Jun 28, 2021 -

Del Toyota responded

We cannot thank you enough for your wonderful review of Del Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 21, 2021

Awesome service. Very quick, reliable, and thorough. Jessi was a great help. More

by D.Le
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessi Rios
Jun 23, 2021 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 18, 2021

Jerry D always gives the extra effort to make sure our service is above and beyond. No questions left unanswered and excellent work done right. More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson, Ed Pritchard
Jun 22, 2021 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 16, 2021

We love this dealership this is our second vehicle we’ve purchased from them they’re friendly efficient knowledgeable and the service department is excellent they keep us informed and our cars are done on t More

by collinkm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
Jun 21, 2021 -

Del Toyota responded

Collin, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Del Toyota. We can’t wait to see you for your next servicing appointment! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 16, 2021

Their very nice and gets the job done in a timely fashion. I have no complaints, I’m glad I chose del Toyota for my car services. More

by M.HOWARD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
Jun 21, 2021 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 15, 2021

My visit lasted longer than expected and I was told to bring my car back for a full day to problem solve a noise but there was no loner car available however the noise was reduced. I will make an arrange More

by Patriciamperla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
Jun 17, 2021 -

Del Toyota responded

Thank you for the great feedback, Patricia! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2021

Mr. Jerry Dyson is always helpful in explaining what needs to be done and helping me if there is a problem. After leaving I have not had any problems with the car! More

by BMBIBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Jun 14, 2021 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2021

The ees experience was good overall. I didn't have to have an appointment to get my mileage service. The wait was not long the waiting area was clean and spacious. The service dept people were all friend More

by SCRUTCHFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
Jun 14, 2021 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2021

The tech advice was easy to absorb. Thanks for sharing your expertise. The tools you provided are awesome. I'm sure they will be a valuable reference during the next thirty nine months. More

by Gerri Capri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Demsky, Nick Abbattista, Joshua Leach
Jun 12, 2021 -

Gerri Capri responded

Thanks

Jun 14, 2021 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 07, 2021

I had serviced my 2018 Toyota Highlander.Service provider was very friendly. I had an oil change and state inspection. The only issue is thought the price was a little high but service was good. More

by S_GREENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
Jun 09, 2021 -

Del Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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