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Del Toyota - Service Center

Thorndale, PA

4.4
1,592 Reviews

1,592 Reviews of Del Toyota - Service Center

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July 17, 2021

Both mechanics and service writer were very happy and informative and I new ahead of time on the dollar amount they made it a very comfortable experience More

by brucey7752
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
Jul 20, 2021 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 16, 2021

Very fast, efficient and painless 5K check up on my Rav4. I surprised how easy the setup was since it was my first /ime in that location. More

by jarkko_sappinen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
Jul 20, 2021 -

Del Toyota responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 16, 2021

Joshua was a very prompt, efficient, knowledgable and pleasant technical rep in his dealings with us. He set up our new cell phones and explained other capabilities of our hybrid Toyota Rav. We are ver More

by phyllismcfh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Leach
Jul 20, 2021 -

Del Toyota responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 16, 2021

Joshua was amazing! He was so patient explaining everything to me and helping me set everything up. Kyle was my sales person. He was very friendly but has a lot left to learn about the product. More

by PURELYFAIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Leach, Kyle Quittner
Jul 20, 2021 -

Del Toyota responded

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied. Don’t hesitate to call or message us should you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 16, 2021

Sweet people, good work. They don’t try to make you pay more than you need to. The service desk staff are friendly and considerate. More

by 15scbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
Jul 20, 2021 -

Del Toyota responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 16, 2021

Professional and polite. Excellent customer service from Mark Buery at Service Dept. I really Appreciated all updates given from Service Dept. It was great communications ! Thank you Mark Buery ! More

by janetvann081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Buery at servics
Jul 20, 2021 -

Del Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 15, 2021

Worst technical repair technicians to work on car. I had my automobile in for a map download issue at 7 am and can back at 4 pm and issue was not resolved. More

by AMADANAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brent
Jul 19, 2021 -

Del Toyota responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 15, 2021

Mark Beury did a great job of solving several service issues on my truck. I dropped the truck off and he gave me a call when all the work was finished. More

by Nev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Beury
Jul 19, 2021 -

Del Toyota responded

Hi Nev, and thank you for this great review! We're happy to hear that Mark took care of you! They are a great asset and we appreciate all that they do. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 13, 2021

My experience at Del Toyota was flawless thanks to Sarah, Joshua, and Jim. I would absolutely recommend them to anyone looking for a new car, they are the best. More

by PATRICE.MCGINLEY57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Leach, Sarah Sheeler
Jul 15, 2021 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 10, 2021

Good service, courteous and good experience….in for 6 month check up and all was good ….like the valet service when entering the garage there More

by markjblair@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
Jul 13, 2021 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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