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Del Toyota - Service Center

Thorndale, PA

4.4
1,593 Reviews

1,593 Reviews of Del Toyota - Service Center

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August 22, 2021

They had me in and out good service and it was done early they do great maintenance and warranty work there. I’ll be back until My warranty is up More

by THEBOSSONGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Aug 24, 2021 -

Del Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2021

I was very pleased by the very professional and excellent service that Jerald (Jerry) gave me today, 8/21/21 - thanks also to mechanic whose name I didn’t get- always great job! More

by TCPETRECZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald. Service advisor , Dave Wagner
Aug 24, 2021 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 21, 2021

The dealership ship is awesome everyone there are wonderful people. Daniel helped me out with a beautiful car and I thank him a lot and I hope he stays on being my dealer for a long time. More

by IRVINGMARTIN610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2021

They have multiple service writers that are all knowledgeable and pleasant. I drive by Sloane another 20 minutes to get to Del. Well done Dell More

by EKAHN0
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Aug 24, 2021 -

Del Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2021

Dealership is friendly, efficient, knowledgeable, and honest. I can easily get an appointment, and my car is always ready on time. I would recommend this dealership to my friends. More

by KARENANDLARRY35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Wagner
Aug 24, 2021 -

Del Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2021

Prompt service.Polite, attentive staff.Offered Prompt service. Polite, attentive staff. Offered assistance and explanation about why the tire light had come on and what to do if turns on again. More

by Blevinsd2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Aug 24, 2021 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 20, 2021

Always awesome. Great service! They always work very hard to make sure that I am happy. They do everything to explain everything and make sure I am satisfied More

by SHILOHSHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Aug 24, 2021 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 19, 2021

Del Toyota took great care of my car. It was ready when I was told it would be ready. They gave good advice concerning oil changes, and future service. More

by Jackgrauch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Very helpful
Aug 23, 2021 -

Del Toyota responded

Thank you for the positive review, Jack and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 17, 2021

Jerry Dyson is excellent! Very professional and knowledgeable. Disappointed i can not sign on through your web page. I dont have a password and has never been reset after multiple attempts. More

by Greg Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with Jerry
Aug 19, 2021 -

Del Toyota responded

Greg, thank you for the feedback! We are happy to hear about your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 12, 2021

I've been a "waiter" in service twice now and both times I was disappointed. Slow! One oil change and 1 state inspection. "Free" inspection is a joke, I do better with independent garages near home . Prob More

by PHILWORRELL47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Wagner
Aug 13, 2021 -

Del Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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