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Del Toyota - Service Center

Thorndale, PA

4.4
1,593 Reviews

1,593 Reviews of Del Toyota - Service Center

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September 10, 2021

I always experience good, quick and competent service for my car and courteous treatment when I take my Prius in for maintenance. I approve of Del! More

by ELS5X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Sep 14, 2021 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2021

They were very courteous, it took a little longer than I expected. This was my first visit to the service department. I was pleased with everything. More

by wendye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Sep 13, 2021 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2021

Can say enough Great service , clean waiting area , I Can say enough Great service , clean waiting area , I have purchased 4 cars from Del Toyota because the service department there. Always suggest f More

by llljay12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Sep 13, 2021 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 08, 2021

Had an had an appointment when I got there I was taken in. The 85,000 mile check up was done and I was out in about 1 hour. More

by Nancy D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Sep 10, 2021 -

Del Toyota responded

Nancy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 08, 2021

The service dept always for a fantastic job!Everyone is The service dept always for a fantastic job! Everyone is always friendly and helpful from the valets, people at reception area and the ladies at cash More

by DMWSR62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Sep 10, 2021 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 03, 2021

Yes I can do that for you but I am a man of few words I like your service department better than others I have been to in the past. More

by speckdc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Sep 08, 2021 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 31, 2021

Unmasked indoors, no signs, etc. after statewide recommendations for masks to be worn indoors regardless of vaccination status—employees and customers without them, disappointing for families with More

by JMONTEIRO916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
August 28, 2021

My tire was messed up and when I called to get it fix . They said bring it in right way. I was so thankful. Thank you More

by londonmom2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Aug 31, 2021 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

Aug 31, 2021 -

londonmom2 responded

Your welcome . I’m a bus driver and due to shortage of drivers I can’t get my car worked on during the week do you guys service on Saturdays.

August 27, 2021

Friendly staff always great me with a smile. I am listened to and taken seriously. That’s important to me. I learn a bit more about my car each time I’m here More

by JoshuaLeach121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Krause, Dave Wagner
Aug 31, 2021 -

Del Toyota responded

Joshua, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 25, 2021

Thank you for your kind, professional manner. My car was serviced quickly and completely. The waiting area was also very comfortable and accommodating. I have only had good experiences at Del Toyota! More

by MARTLING0901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Aug 27, 2021 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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