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Del Toyota - Service Center

Thorndale, PA

4.4
1,594 Reviews

1,594 Reviews of Del Toyota - Service Center

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September 24, 2021

The team at Del Toyota are extremely accommodating and professional. I had 4 new tires put on my 4Runner. Everyone was very helpful and they had me in and out in no time. I would definitely recommend! More

by PSTEFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Wagner
Sep 28, 2021 -

Del Toyota responded

We cannot thank you enough for your wonderful review of Del Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 23, 2021

Service performed as required. Service manager was cordial and kept me informed. No issues with returning to Del Toyota. More

by ERICDNUPE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Sep 27, 2021 -

Del Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 22, 2021

Could not be easier. Staff are courteous, organized and fast. They are very customer service oriented and respectful of my time. More

by REGGIE14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Sep 24, 2021 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 17, 2021

It’s easy to get an appointment at Del by using the online calendar. Shawn, my service rep, did everything he could to have my car repaired and ready for me as I waited. I’ve been a client since 2000 More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn in service , Abbie Hamid
Sep 21, 2021 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 16, 2021

Everyone was courteous, friendly and knowledgeable! I Everyone was courteous, friendly and knowledgeable! I had my service after work and everything was accomplished in a timely manner! More

by Skwolff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Sep 20, 2021 -

Del Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 15, 2021

I went to 3 different places and they all laughed at me or told me it would be over $4000... Went to you guys and got a rental on you and they fixed my car all for under $3000... Thank you again More

by Ninny430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Wagner
Sep 17, 2021 -

Del Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 15, 2021

Shawn set my appointment for tires and alignment, and I was told to call the day before to confirm. Called Del, (twice, hours apart), left a message, received no response to my messages. Showed up Friday More

by Barrcobill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, Dave Wagner
Sep 17, 2021 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 14, 2021

Only issue is I was charged for an alignment but the sheet describing how far off the alignment was not in the paperwork. It should have been to give me confidence the work was actually necessary and c More

by Farinarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Sep 16, 2021 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 13, 2021

Easy to make an appointment. Everything explained well. Waiting room clean and inviting. Quick service. More

by mcdoodle07716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Sep 15, 2021 -

Del Toyota responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 11, 2021

I bring my truck to Brett Murphy at Del. He’s the best. Always fixes whatever isn’t running right. When I’m running things that aren’t running right, he makes sure they run good. No rubbing. No CMC. ALL GO More

by jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
Sep 15, 2021 -

Del Toyota responded

Thank you for the positive review, JC and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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