Del Toyota - Service Center

Vehicle purchased as used from this dealership. Had to take it back for an oil change, and a concern on another recent repair. Service department was more than helpful, concerned, and accomodating. Vehi take it back for an oil change, and a concern on another recent repair. Service department was more than helpful, concerned, and accomodating. Vehicle was triple checked. Owner of the dealership (Jack Del) actually greeted us at the door upon pick up and had someone do a final check and test drive before we were allowed to take the vehicle. Great Customer Service! Will definitely do business with again. More

I bought a new 2012 Prius V from Del Toyota in Jan.2012. I bought a new 2012 Prius V from Del Toyota in Jan.2012. I traded in my 2008 Prius which i was very happy with, i just wanted a more space that the I bought a new 2012 Prius V from Del Toyota in Jan.2012. I traded in my 2008 Prius which i was very happy with, i just wanted a more space that the "V" has. I went back to Del Toyota because i was thrilled with their service and courtesy. They always have gone out of their way for me on timing of service and quality of service. They are the best dealer i have purchased a car from in my 50 years of buying cars and having them serviced. Last the seminar for new car owners was great !!!! Vince Cavacini More

Can always schedule service at time at a convinientbtime. Always done properly on time as promissed. add'l service if required is always being mentioned. Always done properly on time as promissed. add'l service if required is always being mentioned. More

I recently purchased a new Tundra at Del Toyota. The I recently purchased a new Tundra at Del Toyota. The price was the best of 5 dealerships & the process was the best I have ever had, with the I recently purchased a new Tundra at Del Toyota. The price was the best of 5 dealerships & the process was the best I have ever had, with the purchase of a vehicle. I just took my Tundra in for it's first service & that also went very well. I would recomend Del Toyota to anyone. Thanks, Rodney More

Very professionally run dealership. Good stability of service department staff which is a good sign. Most diagnosis of problems are done right the first time. Convenient scheduling of appointments. I service department staff which is a good sign. Most diagnosis of problems are done right the first time. Convenient scheduling of appointments. I always take my Camry Hybrid back for service as is the case with my Tundra truck if it involves more than an oil change. I'd buy another vehicle from this dealership. More

I have owned Toyotas for over 20 years and upon moving to PA I began taking my cars for service and I bought one from Del Toyota. I have found nothing but pleasant experiences with this dealership from the PA I began taking my cars for service and I bought one from Del Toyota. I have found nothing but pleasant experiences with this dealership from the Sales Dept to the Service Dept. Everyone has been pleasant to deal with and they have answered any questions that I may have had. I am a loyal Toyota consumer and as long as I live where I do I will continue to use Del Toyota for my car needs. More

Terrible. Just terrible. I am a life long, loyal Terrible. Just terrible. I am a life long, loyal Toyota owner and have been getting all of my cars serviced at this place since I moved here. So, Terrible. Just terrible. I am a life long, loyal Toyota owner and have been getting all of my cars serviced at this place since I moved here. So, it seemed a natural progression to buy a car there when the need arose about 2 months ago. I bought a used 4-Runner and was assured that it had been owned by only one person and had also undergone a "rigorous safety and mechanical inspection" by their service department. I paid fair market value for the vehicle - they did me no favors in terms of savings. Within 200 miles of driving the car, I realized that the front brake rotars were shot. I took it back and they offered to replace the rotars. We are now 4,000 miles into those rotars and they are shot. I took it in and not only are they not standing by their own repair, they informed me that the vehicle needs $3200 in repairs - including cat. converters, front brakes, plugs and wires, timing belt, transmission overhaul, tune up, etc. Clearly, I was concerned now about their service department so I took it to a recommended, independant mechanic. They have indicated that all of these repairs are necessary and were very surprised when I told them that Del was not going to do anything to make this right. So much so that THEY gave me a discount! They told me that Del had put on the cheapest set of rotars available as after-market parts, not the set of OEM parts they told me they were. When I called with my concerns, the General Manager was rude and told me "Too bad" and that it was none of his concern. So, all I can do now is fix what should have been fixed initially and warn as many people as I can about this shoddy business. More