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Del Toyota - Service Center

Thorndale, PA

4.3
1,522 Reviews

1,522 Reviews of Del Toyota - Service Center

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March 21, 2018

Waited and waited I spent over 2 1/2 hours for an oil change. I was scheduled to be there from 9:30-11:00am. I arrived 20 minutes prior to my appointment and left well More

by Waited
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
May 18, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 19, 2018

The best car dealer! Every time I bring my car to this dealer, I am never disappointed. They take me on time and they are finished when they say they will be finished. T More

by KATHY12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Fitzpatrick
Jul 12, 2018 -

Del Toyota responded

We appreciate the kind words and rating! Thank you for choosing Del Toyota. We look forward to seeing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 16, 2018

Very good Se me hizo muy fácil tener mi propio auto y lo mejor es 0 millas, la atención es muy buena y háblan español. Mis amigos me recomendaron este lugar, y More

by Camilora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Del Toyota responded

Gracias por sus comentarios. Sinceramente, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 14, 2018

Efficient and fair prices I have been taking my vehicles to Del Toyota for the last ten years and they have always been accommodating, helpful, and fair. I would recommend thei More

by SMELTERE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Jul 12, 2018 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

Jul 12, 2018 -

Del Toyota responded

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March 14, 2018

Excellent Service My first service was great! I was in and out in less than 40 minutes. They were pleasant and helpful. Both the service advisor (do not remember his na More

by LEFFJILLIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin (service)
Jul 12, 2018 -

Del Toyota responded

Thank you for this fantastic review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 14, 2018

Very Helpful! The staff was able to help me re-register my vehicle as well as providing top notch service! It was an easy one stop shop for all my car needs! More

by KARNAO88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. Fitzpatrick, Adam Dubrow
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 08, 2018

Quick, professional, polite and cost effective Service managers listen to your needs or problems, then make recommendations and then get on with taking care of your vehicle. I can always count on More

by Stanley J Zoltek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat in Service
Jul 12, 2018 -

Del Toyota responded

Thank you for this fantastic review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 08, 2018

Very helpful So I got my first car and the battery drained and I called Martin and he came and showed me every thing on the car More

by Farkhondeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 05, 2018

Professional, helpful, efficient, very good experience I took my car in for state inspection and was received by friendly guy Larry. The waiting area is very comfortable and clean and the time I waited was More

by CHICBOWLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry in service and Anita in admin.
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 04, 2018

Inspection Came in for an inspection- everyone was very nice . No issues or concerns. Will be back to purchase a second vehicle soon. Love the dealerahip More

by KImR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
Jul 12, 2018 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200