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Del Toyota - Service Center

Thorndale, PA

4.3
1,522 Reviews

1,522 Reviews of Del Toyota - Service Center

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April 14, 2018

Quick and painless. I walked in to get a oil change saw a car I like drove out with it one and a half hours later. People are great service is great! More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 13, 2018

Routine car maintenance. I had to take my 3 year old grandson with me for my scheduled car maintenance on Thursday. Loved the kid's room and so did he-the chalkboard was a hi More

by THERESABANNAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon, Justin Carew
Jul 12, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 12, 2018

Car was in for warranty work Dropped my car off had loaner ready so I was in and out quickly. When car was finished they did excellent job on the work. More

by MARYANNFLACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry in the service department
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, it means a lot to our dealership. Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 09, 2018

Quick and painless Just as it says above, quick and painless. Was in for an oil change and before I knew it, the car was finished. Totally unexpected. More

by muddyspoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 08, 2018

Work done as requested; asked about questionable items Requested services needed for ~2,000 mile trip plus replace driver side mirror lost in accident. Service good; asked about replacing rear tires (tread More

by LAURAHOLLOWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review! I'm glad everything went well for you. We really appreciate your business! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 06, 2018

Smooth Routine Service Reasonable wait for 18 month service. Waiting area is comfortable. Service personel were friendly and professional. This needs to be 25 words. All fo More

by BILLGILLS
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 05, 2018

Great service. Work was completed on time and well above expectations. I will continue to take my car back for service at this dealership. Car is running great More

by Jdunnpsu91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pollock
Jul 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 05, 2018

Service recall Toyota in Thorndale have done my service on my Toyota since I brought the vehicle in 2011. They are alway every helpful. I will continue to use them. More

by SUSANLYNNJOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald
Jul 12, 2018 -

Del Toyota responded

We appreciate the kind words and rating! Thank you for choosing Del Toyota. We look forward to seeing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 05, 2018

Installation of accessories We brought the car back to install door protectors and all weather floor mats that were missing when we purchased the car. The no-cost installation w More

by RON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Jul 12, 2018 -

Del Toyota responded

Thank you so much for your feedback it means a lot! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the staff. Please let us know if we can ever help you in the future. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 04, 2018

Excellent took care of inspection too Very professional provided service in a timely fashion recommended doing inspection too to save me a trip perfect as I have a very busy schedule More

by DSUMSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guy
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, it means a lot to our dealership. Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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