Del Toyota - Service Center

Annual service and state inspection We were having another Toyota dealer service our two low-mileage 2013 Rav4s. Car needed 45,000 miles 54 months service and a state inspection. Del gav We were having another Toyota dealer service our two low-mileage 2013 Rav4s. Car needed 45,000 miles 54 months service and a state inspection. Del gave us a much better price than the other dealer wanted, and we were very satisfied with Del. More

Some what satisfied After my service was done and I got home I notice oil spilled on the front of hood. I call them and had to drive down so they could clean it off. At l After my service was done and I got home I notice oil spilled on the front of hood. I call them and had to drive down so they could clean it off. At least they could of done was wash the entire vehicle just not where the oil was. More

A little compassion goes a long way! In an attempt to keep it brief, i will just say that. I went in for service that i thought was Part of my Toyota care warranty. When I was handed a bi In an attempt to keep it brief, i will just say that. I went in for service that i thought was Part of my Toyota care warranty. When I was handed a bill for the service I was very upset that I was not told there would be a charge. I sent in an email stating my dissatisfaction and got a return phone call from an associate who was less than pleasant. Very disgusted I wrote a scathing review originally on this site and in addition to contacting the Better Business Bureau regarding my concerns. The service manager Mike contacted me and simply said He understood my situation and he too would be upset if he were handed a bill for a service he thought was no charge. He made a connection on a human level as opposed to just being a name and a car make on a piece of paper. It is with great confidence that what I will return to this dealership for my future dealings Red car purchases in addition to schedule maintenance due to the level of customer service I received over this one incident More

Everyone except Jerry from service. This location is conveniently located which is my primary reason for using it. The greeters who check your car in are welcoming and polite as are the This location is conveniently located which is my primary reason for using it. The greeters who check your car in are welcoming and polite as are the receptionists who take your payment at the end. It's the middle of the process that runs it every time. Jerry, the person that usually checks in your vehicle, is curt and certainly less than friendly. I dread interacting with him. More

Service Phenomenal service & attention to detail is impeccable. Customers are treated with respect & given explanations are clear & detailed. You can trust th Phenomenal service & attention to detail is impeccable. Customers are treated with respect & given explanations are clear & detailed. You can trust that your car is being g serviced properly. More

Quick and painless. I walked in to get a oil change saw a car I like drove out with it one and a half hours later. People are great service is great! I walked in to get a oil change saw a car I like drove out with it one and a half hours later. People are great service is great! More

Routine car maintenance. I had to take my 3 year old grandson with me for my scheduled car maintenance on Thursday. Loved the kid's room and so did he-the chalkboard was a hi I had to take my 3 year old grandson with me for my scheduled car maintenance on Thursday. Loved the kid's room and so did he-the chalkboard was a hit! Many thanks to Service Writer, Pat Solomon and mechanic Justin for getting the job done fast so there was no tired child to handle!! More

Car was in for warranty work Dropped my car off had loaner ready so I was in and out quickly. When car was finished they did excellent job on the work. Dropped my car off had loaner ready so I was in and out quickly. When car was finished they did excellent job on the work. More

Quick and painless Just as it says above, quick and painless. Was in for an oil change and before I knew it, the car was finished. Totally unexpected. Just as it says above, quick and painless. Was in for an oil change and before I knew it, the car was finished. Totally unexpected. More

Work done as requested; asked about questionable items Requested services needed for ~2,000 mile trip plus replace driver side mirror lost in accident. Service good; asked about replacing rear tires (tread Requested services needed for ~2,000 mile trip plus replace driver side mirror lost in accident. Service good; asked about replacing rear tires (tread depth getting low); elected not to replace at this time. More