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Del Toyota - Service Center

Thorndale, PA

4.4
1,507 Reviews

1,507 Reviews of Del Toyota - Service Center

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April 28, 2018

Excellent prompt service My vehicle went in for its first six month service appointment and the entire procedure was handled quickly and smoothly with professionalism. I was v More

by REEDAP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 13, 2018 -

Del Toyota responded

Thank you for this fantastic review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 27, 2018

Consistently great service All my visits to Del have been great. My work is done based on my needs and everything is explained to me clearly. I recommend this dealership to all More

by MATHDJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid
Jul 13, 2018 -

Del Toyota responded

We appreciate the kind words and rating! Thank you for choosing Del Toyota. We look forward to seeing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 26, 2018

$1,035 oil change! I went in for an oil change. When I dropped off the car the valet mentioned it was a slow day. Then I was told at service it would be 45-60 minutes. A More

by Ilikeshinythings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know the guys name. Probably better I don't.
May 18, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 25, 2018

Amazing Service Department From start to finish seamless everything went very well Brent is a top notch mechanic Jerry took care of things no hassle no pressure and the girls b More

by Prime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty, Al Demsky, Tyree "Majik" Allison, Nick Abbattista, Brittany Mcdaniel
Jul 13, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 24, 2018

Quick, Easy service and very nice people Super friendly people and they got me in and out quickly. I had routine service on my 17 Tacoma. Thanks to Pat S and Mike T More

by Mike111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 24, 2018

Service Well Done The staff at this dealership is forthright and professional. The greeter that meets you in the service lane is super friendly and the service writers More

by Bob RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson, Abbie Hamid
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 22, 2018

Awesome service. Love this dealership. I had an awesome experience. My appointment was changed at my request without an issue. They accommodated my request. I More

by RABBITYUBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry , Jared "The Champ" Bell
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 20, 2018

Maintenance and State Inspection RECEIVED TIMELY REMINDERS. EFFICIENT AND CORTEOUS RECEPTION UPON ARRIVAL. QUICK CHECK-IN AT THE SERVICE DESK. PLEASANT ATMOSPHERE IN THE SERVICE W More

by LEODADONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remenber names
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 20, 2018

Great experience I went to Del to fix a small scatch they said it would be take a couple of hours but it was only an hour. It was the price I was quoted over the phone More

by ANNEBOARD782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 20, 2018

Pleasant, stress free experience! The service on my 2016 Rav 4 was quick, efficient and loved the later hours available. While waiting I purchased a 2018 Rav 4 and the experience was f More

by GIBSON.CANDACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Al Demsky
Jul 12, 2018 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

Jul 12, 2018 -

Del Toyota responded

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