Del Toyota - Service Center

Quick and easy It’s so nice to just simply pull my vehicle into the service entrance, leave the key, take a slip and give that to a waiting service member at their d It’s so nice to just simply pull my vehicle into the service entrance, leave the key, take a slip and give that to a waiting service member at their desk. No hassle at all. More

Great service I have had nothing short of great service from all departments at Del Toyota. I have been buying my cars there for at least the last ten years and th I have had nothing short of great service from all departments at Del Toyota. I have been buying my cars there for at least the last ten years and they never disappointed me. I highly recommend from car buying to having your vehicle serviced. More

Good experience We brought a 15 year old Prius in for service. Diagnostics showed both batteries were dangerously low. We then Met with a sales rep to determine n We brought a 15 year old Prius in for service. Diagnostics showed both batteries were dangerously low. We then Met with a sales rep to determine next step. He was very patient in exploring the options in detail. We ended up driving home in a 2017 Toyota rav 4 hybrid. More

Repair of driver seat and scheduled service Sent car in for service and to repair my driver seat. Driver seat side lumbar i believe it is called was piercing my right side ribs and lower middle Sent car in for service and to repair my driver seat. Driver seat side lumbar i believe it is called was piercing my right side ribs and lower middle lumbar was grinding at stops / moves etc. yes the lumbar worked but felt as if it was not set right creating grinding noises My service went well and no issues there. However, my driver seat was not repaired correctly. First noticed broken casing around control panel which was clearly in eyes view. How could one (service tech) release a vehicle knowing they broke the casing? No quality service check. Did they think the owner would not question that? Reported that info to intake and manager both seemed to brush off as if it’s designed that way. After reviewing the passenger side showing no gaps and noting that the casing just does not pop off with no effort it was realized then it’s broken I asked for pictures of new frame for seat - never happened I asked to see the replaced seat - never happened Not sure but I felt as if they were hiding something or even worse didn’t replace the damaged seat. I called service again after taking possession of my car just a few days after to notify them there is still an issue. I was told to drop off so they can review again with service tech. If it’s the same tech who thought they could get away with sending out a damaged casing which was NOT before sending it it - no thank you. I would prefer a new qualified tech that’s been trained on seats. That said, I do not have time to waste nor do I have the flexibility to release my car since I use it for work. I was also told by Manager/Intake Toyota will not cover the seat since it’s been repaired once and I use repaired loosely because it’s NOT. If I have to drop my car if for several more days. Having wasted days to several to service for what I would consider as low quality and unprofessional work by a service tech. I would need a loaner. Intake Jack has been the savior of this whole deal, without him I would not know where to go. If I could give him stars alone he would have 5! Please advise on my next steps. More

good fast service As usual, the service experience was good. The estimate was accurate, and the service was performed quickly and well. I will continue to use Del as As usual, the service experience was good. The estimate was accurate, and the service was performed quickly and well. I will continue to use Del as my main Toyota service center. More

Pleasant, no hassle Pleasant, no hassle, no games, Your drop off area with the overhead doors that open and close in front and behind the vehicle providing a conditioned Pleasant, no hassle, no games, Your drop off area with the overhead doors that open and close in front and behind the vehicle providing a conditioned space on which to get out of the vehicle and go into the service desk is quite nice. More

Routine service and PA State Inspection Routine service, oil change, tire rotation checking levels and PA inspection all done at competitive cost and convenient to me. A short wait at the de Routine service, oil change, tire rotation checking levels and PA inspection all done at competitive cost and convenient to me. A short wait at the dealership in a comfortable area stocked with coffee & snack food. More

Car inspection The quality of work was great, but the time it took was ridiculous... I had an appointment at 9am to get my car inspected, they informed when I dropp The quality of work was great, but the time it took was ridiculous... I had an appointment at 9am to get my car inspected, they informed when I dropped my car off it should be done by 4pm - not sure why it would take so long... They said "they would call me when it was done", never rec'd a phone call, I went down to pick it up at 3:30pm... More

Waited 3 hours for brake pads to be installed I usually have a great experience with the Dell Toyota service department. This last visit I was there for over 3 hours to have brake pads installed.. I usually have a great experience with the Dell Toyota service department. This last visit I was there for over 3 hours to have brake pads installed.. I was also there to have a nail pulled from my tire the next day the tire was flat again after they claim they fixed it. More

Service I felt robbed. Service was way over priced. You lost me on that one and makes me question the previous service. I was very, very, very, very disappoin I felt robbed. Service was way over priced. You lost me on that one and makes me question the previous service. I was very, very, very, very disappointed. More