Del Toyota - Service Center

Brett M is the best - he should work at Mercedes Every time I bring my truck in, I have Brett Murphy work on it. He knows lots about the Toyota’s and always fixes my truck. He even put a paper thing Every time I bring my truck in, I have Brett Murphy work on it. He knows lots about the Toyota’s and always fixes my truck. He even put a paper thing down so my Weathertech mats don’t get dirty. He said I needed my tires rotated and I trust him. Even though they rotate each time I drive he said I should do it so I said ok. The Toyota service and Brett are way better than mercedes in West chester. I have a Mercedes I take there and they are the worst. Always lie and take forever and charge a fortune. I need Brett to go work there! More

Poor service It was recommended that we replace the shocks in our sequoia so we had went ahead and did that repair. A few days later, the check engine light/VSC Tr It was recommended that we replace the shocks in our sequoia so we had went ahead and did that repair. A few days later, the check engine light/VSC Track warning lights came on, we were told that the air pressure valve needed to be replaced so we went ahead and did that repair too. After repair was completed, we were assured service ran diagnostics and there were no other issues with the car. However, a few days later, the same warming lights came on and the car was still not functioning as it should (not accelerating) and this time, the repair needed was the air pump replacement. The repair cost was substantial ($2200)z We have put our almost $4000 in all repairs and I feel like I have been getting the run around with Toyota service. Are they doing the correct repairs? Are they doing quality control control? It is obvious that they are not as the issue has not been resolved. I had purchase our sequoia at this location (Del Toyota) and they have been serving our truck for 13 years. I trusted these guys but now I’m questioning the quality of the service and repairs. I’m hoping the issues will be resolved. I am not satisfied. More

Great service Great service, great knowledge of the vehicles in stock, super friendly and always helping the clients needs. We drive from Lancaster PA not just to Great service, great knowledge of the vehicles in stock, super friendly and always helping the clients needs. We drive from Lancaster PA not just to buy our cars but also for the service. Thank you Del for everything. Eli. More

Civic Service The service that was provided was excellent. Quality service that was done on time and the price was right. I would recommend this dealer to everyone. The service that was provided was excellent. Quality service that was done on time and the price was right. I would recommend this dealer to everyone. More

Excellent service I get excellent service at Del. Pat Solomon is an excellent service manager and has gone above and beyond in taking care of my four cars. i have been I get excellent service at Del. Pat Solomon is an excellent service manager and has gone above and beyond in taking care of my four cars. i have been A Del customer for 28 years. More

Quick It didn't take long, and everyone was nice. No problems. Please make sure that both TVs in the waiting area are not showing the same show. I had to It didn't take long, and everyone was nice. No problems. Please make sure that both TVs in the waiting area are not showing the same show. I had to listen to some show with a group of four movie stars giving their opinions on things. Luckily, one of the screens was eventually changed to a baseball game, not my favorite, but at least it was tolerable. More

Love my service team They always get me taken care of and help out with my schedule to ensure I keep up with service along with heads up on upcoming needs for my 4Runner. They always get me taken care of and help out with my schedule to ensure I keep up with service along with heads up on upcoming needs for my 4Runner. More

Who wants to hear their brakes squeaking? Got front brakes done. within two days they were squeaking. took the car back told them the front brakes were squeaking. claimed I needed back brak Got front brakes done. within two days they were squeaking. took the car back told them the front brakes were squeaking. claimed I needed back brakes now..got the back brakes done . Few days later the back brakes were squeaking, took the car back..they had it all day...and now...you guessed it..the brakes are squeaking!!!! I'm 2 seconds off of putting my experience out on social media!! More

Great service and fast repair. I was given a clean loaner car while my car was fixed. I chose their service plan when I bought my Toyota Highlander there. It was worth every penny I was given a clean loaner car while my car was fixed. I chose their service plan when I bought my Toyota Highlander there. It was worth every penny as the repairs cost me $0. More

Wonderful - they worked me in, within the same day. I had just been on a long trip and a couple of warning lights were on. I figured that I had picked up a nail in one of my back tires and I was right. I had just been on a long trip and a couple of warning lights were on. I figured that I had picked up a nail in one of my back tires and I was right. Plus, I needed an oil change, etc. - the 15K maintenance. I called and was able to bring in the car within the same day. They repaired the tire and did the 15K maintenance within a few hours of me calling! Thank-you! More